Unit Clerk

3 weeks ago

Kingston, Canada Providence Care Full time

**Job Code: 8931**

**Status**: Full Time

**Location**: Providence Transitional Care Centre

**Union**: OPSEU 4104 Service Clerical

**Wage**: $26.74 - $29.18

**Posting Period: August 26, 2023 - September 4, 2023**

The Unit Clerk will support the safe, efficient and effective operations of the Unit/Program by providing quality clerical support. In collaboration with the Charge Nurse, the Unit Clerk will work under the direction of the Program Manager.

**Skills and Qualifications Required**:

- Two year Office Administration, Health Services (Also known as Medical Office Administration) Diploma or equivalent combination of education and healthcare clerical experience
- Successful completion of medical terminology course, preferred
- Two years of experience performing similar healthcare clerical duties preferred

**Position Responsibilities**:

- Acts as first point of contact for the unit (e.g. welcoming guests to the unit, answering telephones, redirecting calls, taking messages, etc.)
- Completes appropriate processes and procedures regarding patient/client transfer, admission, discharge, patient/client death, client/patient activity, leave of absence, program change or clinician change
- Responds to routine inquiries from patients/clients and their families and refers emergent matters to the appropriate team member/manager
- Communicates with staff and/or Manager on any issues, concerns or questions from family/care providers, or hospital and community partners in a timely manner
- Responds to requests from visitors, ensuring confidentiality and privacy requirements are maintained
- Maintains accountability to follow organizational policy and legislation regarding the access to and distribution of patient information
- Liaises with hospital and community partners to support safe client/patient transition processes
- Ensures client/patient records are properly completed, securely stored and readily available to physicians, nurses, and other health care providers

**Why Work at Providence Transitional Care Centre**:

- Specializing in Transitional care including restorative care, cognitive behavioural support, short-stay respite and convalescent care
- A centre striving for excellence in care, education and research
- Committed to people centred approach to care delivery
- Competitive salaries with excellent full-time benefits
- Healthcare of Ontario Pension Plan (HOOPP)
- A fully renovated building with on-site cafeteria and parking
- Corporate and unit/service specific orientation for new hires
- Focus on Healthy Workplace & Culture of Quality
- Employee and Family Assistance Program
- Education, mentorship and bursary opportunities
- Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
- Located near Lake Ontario, Queen’s and Downtown Kingston

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