Relief Support Worker, Yet Keen Seniors’ Day

4 weeks ago

Ottawa, Canada Somerset West Community Health Centre Full time

**JOB POST**

**Position Title**:Relief Support Worker, Yet Keen Seniors’ Day Centre 日健高齡康樂中心

**Job Type**:Casual, ongoing position. Guaranteed 14 hours per week between April 1st, 2023 and June 30th, 2023

**Pay Band**: Support Worker, $21.30-$25.64/hour

**Department**:Family, Community Health and Harm Reduction

**Reports to**:Program Coordinator, Yet Keen Seniors’ Day Centre

**Position start date**:April 1st, 2023 or as soon as the position is filled

**Application Deadline**:March 3rd, 2023 Friday 12:00 NOON EST
- ___________________________________

**About SWCHC**

Somerset West Community Health Centre (SWCHC) is a non-profit, community-governed organization that serves over 16 thousand clients annually. We provide a wide range of health care services such as primary health care, health promotion, community development, mental health, and harm reduction. We are deeply connected to the communities we serve.

We make our work meaningful for our community by striving to ensure that our team reflect the community we serve.

We work within an anti-racism, anti-oppression framework that acknowledges systemic racism exists and seeks to ensure that systems are fair and equitable for everyone.

As a program of SWCHC, **Yet Keen Seniors’ Day Centre **is a day program that operates 4 days a week, offering language specific and culturally sensitive programming and services to Chinese-speaking seniors aged 60 or above.

**Job Summary**

Reporting to the Program Coordinator of Yet Keen Seniors’ Day Centre, the Relief Support Worker will assist in outreach services, office administration and centre maintenance to meet the program’s occasional needs. The Relief Support Worker will work mainly on-site, and off-site/remotely as needed to provide services.

**Job Specific Responsibilities**
- Perform front desk tasks such as greeting clients, visitors registration, conducting covid pre-screening, maintaining a record of attendance
- Provide outreach services such as grocery shopping, delivery, running errands for seniors in need
- Assist with office and program administration (Membership renewal, event registration, ordering office supplies etc.)
- Perform any office clerical and centre maintenance work as required
- Receive and respond to incoming phone calls as appropriate
- Track and maintain consistent record of attendance and encounters with clients
- Ensure the safety and confidentiality of clients using outreach services
- Works in a manner that respects and values the diversity of the community and individuals

**Qualifications**
- College or University degree in a relevant discipline
- Minimum 1 year experience in seniors’ service or related experience
- Good organizational, interpersonal and communication skills
- Access to a vehicle and ability to drive to carry out outreach tasks is a strong advantage
- Basic knowledge of computer operations and basic software including Microsoft Office and Google Suite
- Self-motivated, reliable, punctual, detail-oriented
- Strong ability to work independently and as part of a team
- Understanding of seniors services with an equity and anti-oppression lens
- Successful criminal reference check, vulnerable sector

**Language Capability**
- Spoken English and Cantonese required
- Fluent writing in both English and Chinese required
- Knowledge in Mandarin would be a strong advantage

***_It is the policy of SWCHC to require COVID-19 immunization for all employees, volunteers, students, and contractors, including those who work off-site with the following exceptions: Persons with a medical reason that prevents them from being vaccinated against_**

**_ COVID-19; Persons with other reasonable considerations pursuant to the Ontario Human Rights Code that restrict them from being vaccinated against Covid 19 vaccination. **_**
- Somerset West Community Health Centre is an equal opportunity employer who values the diversity of individuals in our programs and services._

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