Residential and Community Support Relief Worker

4 weeks ago


Ottawa, Canada The Elizabeth Fry Society of Ottawa Full time

**_Calling students and all with passion for work in the criminal justice field_**

**Residential and Community Support Relief Worker**

**Job title: Residential and Community Support Relief Worker**

**Reports to: Associate Manager, Residential Services**

**Hours: 24.75 hours/month minimum availability including two overnight shifts (minimum)**

**Language: English Essential (Bilingual Preferred)**

**Salary: $17.09**

**Welcome**

**About E Fry Ottawa and our Residences**

The Elizabeth Fry Society of Ottawa is a not-for-profit, feminist community agency offering programs and services to women and men in conflict with the law. Our array of programming includes residences for criminalized women, staffed 24/7, 365 days a year. **Lotus House** is E Fry Ottawa’s bail residence for up to eight women, providing a supportive living environment for those released to us on bail and awaiting their court date. **JF Norwood House** is a supportive residence for up to fifteen women transitioning to the community from federal prison/provincial jail. **Safe Bridge** is a pilot program that provides a residence and programming for up to six women preparing for treatment for substance use/addiction.

**Our Residential and Community Relief Workers**
- fill in for permanent residential staff in any/all residences as required and is an important position in our unionized agency
- are vital to the 24-hour operations of E Fry Ottawa’s residences. Relief Workers fill shifts for staff who are on vacation, sick leave or otherwise unable to work
- must be available to work at least three shifts per month—including two overnight shifts. Shift hours are 7:45 am to 4:00 pm (day shift), 3:45 pm to 12:00 am (evening shift) and 11:45 pm to 8:00 am (overnight shift). All shifts are “awake” shifts
- may be asked to work at any of our residences in any given month

**Core Responsibilities**

**Provide support to residents**
- Provide support to residents, including emotional support, therapeutic listening, crisis intervention, conflict resolution and resource referrals.
- Support permanent residential staff by contributing to case management support for residents.
- Work collaboratively with the John Howard Society of Ottawa Bail Supervision Program (Lotus House) and comply with regulations for Community Residential Facilities as prescribed by the Ministry of the Solicitor General and Correctional Service of Canada.
- Maintain cooperative working relationships and liaison with other service providers and funders.

**Maintain records and contribute to safety and maintenance of the residence(s)**
- Support permanent staff as required with maintaining accurate and up-to-date records and statistics regarding all aspects of service delivery.
- Assist in the overall security and maintenance of the residence.
- Participate in monthly staff meetings.

**Other responsibilities**

The Residential and Community Relief Worker may also be responsible for and for other duties as assigned by the Associate Manager and/or Manager, Residential Services and/or Executive Director. All E Fry Ottawa staff are responsible for promoting and delivering on the mission, vision and values of our organization.

**Qualifications**

**Required education and experience**
- Experience and/or education equivalent to post-secondary education (completed or ongoing) in criminology, social work or related field.
- Experience working with marginalized women and/or communities who face multiple barriers such as poverty, discrimination, criminalization and a lack of housing.

**Required knowledge, capacity and commitment**
- Experience working with communities who face multiple barriers such as poverty, criminalization, racism, sexism, homophobia, transgender issues, violence against women and a lack of housing.
- Understanding of the dynamics of criminalized women’s behaviour.
- Understanding of alcohol and drug use and related issues.
- Ability to provide non-judgmental emotional support to women.
- Excellent interpersonal skills.
- Excellent communication skills - English verbal and written.
- Excellent organizational and time management skills.
- Ability to work well independently.
- Valid First Aid/CPR certification.
- Commitment to assigned shifts and, when possible, to take last-minute shift offers.

**We hire for this position on an ongoing basis - submit your r**ésumé and cover letter today We thank all who apply. We will contact only those selected for an interview.**

**Job Types**: Part-time, Casual

**Salary**: $17.09 per hour

**Benefits**:

- Casual dress
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability

**Experience**:

- supportive care: 1 year (preferred)

Work Location: One location



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