Bilingual (French/english) IT Support Specialist L2

1 month ago

Caledon, Canada Kingspan Insulated Panels Full time

Overview:
At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.

**_
We are currently looking for a _**
**_Bilingual -French and English-_**
**_ IT Support Specialist to join our team in either our Caledon, Burlington or Oakville offices_**

**Responsibilities**:
System Support Specialist/Desktop Support Analyst:
The Support Specialist will provide telephone and on-site support to end users on a variety of technical issues. The individual will respond to and address all support desk enquiries and provide technical support, track and monitor issues in accordance with the Kingspan NA current internal end user Service Level Agreement to ensure a timely resolution.

The Support Specialist will troubleshoot computer problems, perform hardware and software diagnostics and will implement or coordinate needed repairs. They will also document user's support issues through our internal tracking system which includes opening, updating, escalating, resolving and closing support tickets.
- _
Desktop Support_
- They will provide support to all on and offsite personal to ensure that their IT systems are working effectively.
- They will be expected to setup, configure and install all user systems such as laptops, desktops and hand held devices.
- They will establish and maintain user accounts, profiles, file sharing, access privileges and security and perform daily server backups tasks.
- _ Documentation and Administration_
- They will assist in the documentation of all desktop support processes and procedures to ensure there is a guide to all processes and update these as and when necessary.
- They will also perform general IT administration as and when required.
- _ Servers_
- The Support Specialist will provide “smart hands” as required to provide maintenance and repairs for existing production systems and provide basic server support under the approval/supervision of the infrastructure team.
- _ Ad hoc _
- They will provide help with all ad hoc projects as in when necessary.

Qualifications:
**Experience/ Skills**:
**The SS must have or be able to**:

- ** Must speak both French and English fluently**:

- 5-7 years’ experience in Network Administration / Desktop Support.
- Be experienced in supporting desktop and network operating systems such as Windows 7/8/10.
- Expert knowledge of Microsoft Office including 365, VPN and Endpoint Security technologies.
- Proficient in mobile technology e.g. IOS and Android devices.
- Proficient in computer networking and VOIP.
- Excellent communication and customer relations & interpersonal skills.
- Ability to work independently and in a team environment.
- Ability to maintain a high level of confidentiality

Employment Disclaimer:
**Kingspan is an Equal Opportunity Employer

  • Bilingual Project Coordinator

    4 days ago

    Caledon, Canada Kingspan Group Full time

    Responsibilities Essential Duties: Work collaboratively with all internal resources to ensure the highest levels of customer satisfaction are maintained. Support project tracking and scheduling requirements. Maintain all project information and documentation. Responsible for supporting the project manager and other project resources during the...

  • Cancer Support

    1 week ago

    Caledon, Canada Nankind Full time

    “My Nankind Angel volunteer helped alleviate some of the burdens by giving me a couple of hours to spend focusing on myself and what I needed to do to get better. I could rest assured and focus on my wellness and appointments knowing my kids were in safe hands.” - Nankind Mom_ Imagine a world where every family with cancer receives the care needed for...

  • Bilingual Coordinator, Provincial Offences

    1 month ago

    Caledon, Canada The Town of Caledon Full time

    **Description**: The Town of Caledon is a dynamic municipality that successfully balances urban, rural and agricultural communities. Our energetic staff are guided by our core values that create an environment for continuous improvement and customer service excellence. In addition to offering exciting career opportunities, the Town also provides a...

  • Quality Engineering Specialist

    3 weeks ago

    Caledon, Canada Value Edge Employment Full time

    Salary: VEE Inc. is looking for experienced Quality Engineering Specialist for our client located in Mississauga ON.The Quality Engineering Specialist is responsible for ensuring that parts shipped meet customer expectations and are produced in the most efficient manner possible. Also required to assist in the development of new business and responsible for...

  • Quality Engineering Specialist

    3 weeks ago

    Caledon, Ontario, Canada Value Edge Employment Full time

    Salary: VEE Inc. is looking for experienced Quality Engineering Specialist for our client located in Mississauga ON.The Quality Engineering Specialist is responsible for ensuring that parts shipped meet customer expectations and are produced in the most efficient manner possible. Also required to assist in the development of new business and responsible for...

  • Personal Support Worker

    8 hours ago

    Caledon, Canada CBI Health Full time

    **Personal Support Worker, Bolton and Caledon area, Ontario. We are looking for someone who can work in the evening from 4pm/5pm until 10pm/11pm** **Do your life’s best work with us!** We are committed to making a difference in people’s lives - and that starts with yours. You will enjoy a flexible schedule that allows you to achieve your goals at work...

  • Asphalt Labourer

    4 weeks ago

    Caledon, Canada Pave It Paving Inc Full time

    Well established asphalt paving company is looking for experienced asphalt labourers. Great pay plus benefits. **Job Type**: Seasonal **Salary**: $35.00 per hour **Benefits**: - Dental care - Extended health care Flexible Language Requirement: - French not required Schedule: - Monday to Friday Work Location: In person

  • Intermediate Planner

    1 month ago

    Caledon, Canada Town of Caledon Full time

    Town of Caledon is a dynamic municipality that successfully balances urban, rural, and agricultural communities. Our energetic staff are guided by our core values that create an environment for continuous improvement and customer service excellence. In addition to offering exciting career opportunities, the Town also provides a competitive and comprehensive...

  • Specialist, Internal Audit

    4 weeks ago

    Caledon, Canada Town of Caledon Full time

    Town of Caledon is a dynamic municipality that successfully balances urban, rural, and agricultural communities. Our energetic staff are guided by our core values that create an environment for continuous improvement and customer service excellence. In addition to offering exciting career opportunities, the Town also provides a competitive and comprehensive...

  • Customer Order Fulfillment Specialist

    4 weeks ago

    Caledon, Canada Chanco Beauty Full time

    Chanco Beauty is proudly a women-owned business in the beauty industry looking for a special fit to join our team! Product knowledge and/or familiarity in the beauty industry is an asset. **Responsibilities**: - Customer Service_ - Maintain good image of the company and build strong relations with customers. - Recognize and respond positively and...

  • Jr. Quality Engineering Specialist

    1 month ago

    Caledon, Ontario, Canada Value Edge Employment Full time

    Salary: VEE Inc. is looking for experienced Jr. Quality Engineering Specialist for our client located in Mississauga ON.The Quality Engineer/Specialist is responsible for ensuring that parts shipped meet customer expectations and are produced in the most efficient manner possible. Also required to assist in the development of new business and responsible for...

  • Customer Success Specialist

    1 month ago

    Caledon, Canada Freightcom Full time

    **Who we are**: Founded in 2010, Freightcom started with a simple vision: to create a solution that centralizes & simplifies the shipping process for small-and-medium-sized Canadian businesses without compromising on speed, convenience, and cost-effectiveness. We are growing again! Freightcom is looking for highly motivated individuals to improve the...

  • Customer Success Specialist

    4 weeks ago

    Caledon, Canada Freightcom Full time

    **Who we are**: Founded in 2010, Freightcom started with a simple vision: to create a solution that centralizes & simplifies the shipping process for small-and-medium-sized Canadian businesses without compromising on speed, convenience, and cost-effectiveness. We are growing again! Freightcom is looking for highly motivated individuals to improve the...

  • Sales Associate

    3 days ago

    Caledon, Canada Sprucewood Tack Shop Full time

    Job Overview: We are seeking highly motivated and energetic Sales Associates to join our mobile sales team. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting and selling our products, and ensuring a positive shopping experience for our customers. Note: these positions are at our Caledon Equestrian Park and...

  • Summer Customer Service Representative

    2 days ago

    Caledon, Canada LCBO Full time

    Location Address: 16000 Airport Road, Caledon Salary / Pay: $17.85/hour Job Posting Description: At the LCBO, we always have the right spirit! Do you? We have an immediate need to hire great people with an engaging personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the...

  • Real Estate Agent

    2 weeks ago

    Caledon, Canada Powered by New Street Full time

    Our industry-leading technology and team are the high-tech alternative for reliable real estate lead generation and personal coaching. Don't waste your time with rejections. We show you how to generate leads through a custom IDX website, CRM w/ Enhanced AI Features that we provide so you can keep more of your hard-earned dollars! Whether you're new to the...

  • administrative specialist

    1 week ago

    Caledon, Canada sunrise freight systems inc. Full time

    Work Term: PermanentWork Language: EnglishHours: 35 hours per weekEducation: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingTransportation companyTasksArrange and co-ordinate seminars, conferences, etc.Open and distribute mail and other materialsRecord and prepare minutes of meetings, seminars and...

  • Dc Inventory Control Specialist

    8 hours ago

    Caledon, Canada Grainger Canada Full time

    **POSITION OBJECTIVE**: The DC Inventory Control Specialist performs tasks associated with inventory management, customer service and TU (Transportation Unit) / ER (Expected Receipt) building. Effectively and efficiently uses established procedures, tools, equipment, and technologies to complete transactions related to inbound and outbound processes with a...

  • personal support worker

    4 days ago

    Caledon, Canada Jordan Latter, Anne-Marie Latter Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsTasksCare for petsAdminister bedside and personal careAdminister medicationsAssist clients in water (i.e. pool)Assist clients with bathing and other aspects of personal hygieneAssist in regular exercise, e.g., walkChange non-sterile dressingsCollect...

  • food counter attendant

    3 weeks ago

    Caledon, Canada 2791787 Ontario INC Full time

    Education: No degree, certificate or diplomaExperience: Will trainTasksPackage take-out foodPortion and wrap foodsPrepare, heat and finish simple food itemsStock refrigerators and salad barsTake customers' ordersUse manual and electrical appliances to clean, peel, slice and trim foodstuffsWash, peel and cut vegetables and fruitWork conditions and physical...