Concurrent Disorders Support Services

2 weeks ago

Toronto, Canada Fred Victor Full time

**INTERNAL/EXTERNAL**

**Job Title**: Concurrent Disorders Support Services (CDSS) Program Worker
**Position Type**: Bargaining Unit, Permanent, Reduced Full-Time
**Number of Positions**: 1_ _
**Rate**: $26.52 per hour
**Vacation**:4 weeks** **to start

**Benefits**:Group benefits with Life Insurance, AD&D, Extended Health and Dental Care with

premiums 100% paid by the employer, LTD with premiums 100% paid by employees; paid
sick leave and float day

**RRSP**:RRSP with 6.5% employer contribution and 4% employee contribution after successful
completion of probation

**Hours**: 22.5 hours per week (3 days between Monday to Friday)
**Supervisor**: Senior Manager, Access Services
**Posting Date**: July 5, 2023
**Application Deadline**: July 19, 2023_ _
**Location**: 145 Queen Street East, Toronto, ON, M5A 1S1

**Why Fred Victor?**
For over 125 years, Fred Victor has been a leader in providing place and purpose to people in need in Toronto. Our
mission is to improve the health, income and housing stability of people experiencing poverty and homelessness.
We are** **committed to ending chronic homelessness. This is an ambitious and bold goal but we believe, achievable.

**145 Queen Street** includes a community hub where people gather and find a range of services geared to their needs
including: housing, healthy meals, drop-in programs, mental health and justice support, concurrent disorders support,
harm reduction supports and health services. It is a place where people of all ages and backgrounds can access
resources, become engaged, advocate for their own community, and build their lives. 145 Queen Street relies on inter
- program collaboration to support the community around accessing individualized support. CDSS operates out of 145
Queen Street East.

The **Concurrent Disorders Support Services Program Worker** provides case planning assistance for workers with
complex clients with concurrent disorders, referrals within partnering agencies, and training to increase capacity in the
health and social services sector for serving clients with concurrent disorders. CDSS provides support and referrals to
people 16 years and older living with substance use issues and other mental health concerns who have complex needs.
CDSS is a partnership of agencies providing prioritized access to people referred through CDSS.

**Does this sound like work you want to be a part of?**
We offer a caring and collaborative environment, an opportunity to join a diverse team of caring professionals and a
chance to make a difference. With over 60 programs and services and more than 21 sites, there are lots of
opportunities to grow your career with us. Many members of the management team started in relief and front-line
roles.

**What You Will Do**
- Provide point of access, intake, assessment, referrals, and some case management services, utilizing a

client-centered, strength-based approach to clients who meet the mandate of the Concurrent Disorders
Support Services Program.
- Develop professional, respectful working relationships with clients and workers.
- Advocate for the rights of clients to ensure that they receive services, supports and entitlements.
- Look for alternative and creative solutions to client issues and appropriate service provision.
- Offer consultation by phone to referring workers.
- Engage referring worker and clients.
- Negotiate service from partner agency as soon as possible and puts support in place as necessary to

support linkage to service.
- Ensure client data is entered into Pirouette and accurate client files are maintained.
- Keep up to date records of all partner services and identifies gaps in service.
- In collaboration with the Senior Manager, initiates improvements in practice and administration.
- Produce brochures and communication materials regarding the CDSS/Partner updates.
- Assist with identifying training needs and provide training opportunities to workers in the community.
- Evaluate the impact and satisfaction of training events.
- Represents CDSS on community networks, committees and events as assigned.
- Provide outreach to community groups of interest and presents CDSS to external agencies and groups as

required.
- Develop a transition plan with the client and their supports and facilitate a clear understanding of the

reasons for discharge from the service and re-admission process.
- Maintain effective working relationships with other providers and resources as well as other relevant

organizations.
- Maintain program and agency documentation as per Fred Victor policies.
- Maintain confidentiality as per “Personal Health Information Protection Act” and Fred Victor policy.
- Work with the Senior Manager to utilize clinical supervision appropriately.
- Actively participate in staff meetings.
- Participate in agency and other meetings and initiatives as required.
- Promote the values, vision and mission of Fred Victor.
- Other duties as directed by your supervisor.

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