Digital Sales Telemarketer

We are seeking a driven Digital Sales Telemarketer to join our dynamic sales team. In this role, you will be responsible for identifying potential sales opportunities, persuading prospects to make purchases, and closing deals through effective telephone communication. As a key member of our organization, you will play a crucial role in driving revenue growth and contributing to our overall success.

Key Responsibilities:

- Identify potential sales leads and determine the appropriate amount of time to dedicate to each call.
- Engage with prospects over the phone, using prepared scripts and compelling sales techniques to persuade them to make purchases or take desired actions.
- Complete orders by accurately recording customer information, including names, addresses, and purchase details.
- Understand customers' needs and requirements, and recommend suitable products or services to meet their specific demands.
- Handle customer complaints and inquiries professionally, providing prompt and satisfactory resolutions.
- Gather and analyze sales lead data to support ongoing marketing efforts and strategies.
- Maintain a clean and organized workspace, adhering to safety protocols and quality assurance standards.
- Ensure the confidentiality and security of customer information by following established protocols and procedures.

Qualifications and Skills:

- Proven experience in telemarketing, sales, or customer service roles.
- Excellent verbal communication and persuasive skills.
- Strong active listening and problem-solving abilities.
- Proficiency in using computer systems and customer relationship management (CRM) software.
- Ability to work in a fast-paced, target-driven environment.
- Strong attention to detail and organizational skills.
- Commitment to providing exceptional customer service.
- Professionalism and a positive, friendly demeanor.

Canada Summer Jobs Eligibility Criteria

To be eligible, youth must:

- Be between 15 and 30 years of age at the start of the employment*;
- Be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment**; and,
- Have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada

Company Overview

Media Matters Inc. is a niche and growing publishing company, that focuses primarily on the Canadian collision repair industry. We cater not only to the industry itself but also the manufacturers, suppliers, and industries connected within it. We develop, create, design, and distribute national B2B publications and website destinations serving this market. Our publications include Collision Repair magazine, Canadian Auto Recyclers magazine, Collision Quebec, Bodyworx Professional, Annual Buyers Guide and the Annual Training Directory.

Pay: $16.50-$18.00 per hour

Expected hours: 37.5 per week

Application question(s):

- Canada Summer Jobs Eligibility Criteria - Are you between 15 and 30 years of age at the start of your employment?
- Canada Summer Jobs Eligibility Criteria -Are you a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment;
- Canada Summer Jobs Eligibility Criteria - Do you have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations.

Work Location: Hybrid remote in Unionville, ON L3R 2X2