Medical SPA Front Desk Receptionist
3 months ago
**Full job description**
**Duties**:
- Makes appointments for clients and cancels and/or modifies appointments as necessary.
- Greets clients in a professional manner and with a smile.
- Operate cash register, process payments.
- Complete general opening and closing duties.
- Enforces policies & procedures.
- Assists clients with product purchases and pre-book services.
- Keeps informed and knowledgeable of all Spa services, their times of operation, the facilities, and retail merchandise.
- Help in creating and following up on our social media posting and inquiries including Instagram, Facebook and TikTok.
- Helps with daily duties, cleaning, general upkeep, inputting client information, inventory, set up and clean up of treatment rooms, etc.
- Must provide exceptional customer service and identify needs of guests and employees
**Desired Qualifications**:
High School graduate or equivalent.
2 year spa reception experience is REQUIRED
2 year customer service experience is REQUIRED
Basic knowledge about medical spa services is REQUIRED
Interest in the aesthetics industry is REQUIRED
Sales experience is an asset
English language proficiency, verbal and written.
Proficient in Microsoft word and excel.
Be proficient in POS systems, and our Spa booking software
Excellent phone communication skills
Knowledge & experience with all Social Media platforms including TikTok, Facebook, Instagram, Twitter, etc.
Ability to multi-task and work in a busy environment
Solid judgment and decision-making skills
Must be able to work independently, as well as a team
Must be able to work on Saturdays, evenings
**Job Types**: Full-time, Permanent
**Salary**: $19.00-$21.00 per hour
Schedule:
- Monday to Saturday
**Experience**:
- Medical SPA: 2 years (required)
- Digital marketing: 2 years (preferred)
- Sales: 2 years (required)
- Front desk: 2 years (required)
**Salary**: $19.00-$21.00 per hour
**Benefits**:
- On-site parking
- Vision care
Day range:
- Monday to Friday
- Weekends as needed
Shift:
- 8 hour shift
**Education**:
- Secondary School (preferred)
**Experience**:
- sales: 2 years (preferred)
- Customer service: 2 years (preferred)
Licence/Certification:
- Serving It Right (preferred)
Ability to Commute:
- Unionville, ON L3R 2G9 (required)
Ability to Relocate:
- Unionville, ON L3R 2G9: Relocate before starting work (required)
Work Location: In person
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