People Operations Partner

2 months ago

Richmond, Canada FedEx Supply Chain Full time

**General Summary**

The People Operations Partner serves as a strategic partner and advisor to operational leadership teams. This position provides strategic guidance and advice in areas of workplace investigations, payroll queries, employee relations, policy interpretation and employment law. The People Operations Partner uses system data and partners with internal teams to gather information to support the operations teams in making informed decision that ideally will have little to no impact on people.

**Primary Responsibilities**
- ** **Provides consulting to management on HR Policies and procedures.
- Provides guidance to employees and managers for improved business performance and engagement.
- Partner with HR Associates and employees to solve employee relations issues and concerns.
- Investigates internal and external complaints, and employee relations issues up to management level
- Conducts exist interviews and provides trends and analysis reports to management.
- Develop action plans to comply with local laws and create applicable reports.
- Help facilitate and follow up in the performance review process including:

- Coaching towards the right approach for Goal Deployment - Objective Setting - Self-Evaluation - Manager Evaluations
- Driving the Performance Development process, including succession analysis, development planning, and replacement planning, as well as taking a leading role in talent acquisition for key roles.
- Ensures compensation and benefit programs are administered in accordance with company policies and procedures. Understand compensation needs and challenges and partner with Functional Leaders and corporate resources to develop sound pay practices.
- Assist in the coordination of merit increase process, promotions, market adjustments and other salary related needs with the senior leaders based on processes, tools and timing provided.
- Drive strategic staffing needs/support within business.
- Engage with HR Associates and Hiring Managers to solve for difficult / unique recruitment challenges.
- Actively identifies gaps, proposes and implement changes necessary to cover risks.
- Provide support on organizational initiatives and build on current best practice within the regions in order to drive HR integration synergies.

**Education/Experience**
- Bachelor’s Degree in related field preferred and 6 years of relevant experience.
- In lieu of degree, high school diploma or GED and 8+ years of HR Generalist/Business Partner experience.
- Excellent written and verbal communication skills and ability to handle employee relations issues and coaching at all levels.
- Must be detail oriented, possess a high degree of accuracy and work well under pressure.
- Strong written and verbal communication skills.
- Previous experience with best practices in workplace investigations relating to misconduct.
- Knowledge and experience with strategic advising on policies, processes and employment law.
- Customer service driven.
- Strong team player.

**Physical/Cognitive Requirements**

With or without accommodation:

- Ability to follow policies and procedures.
- Ability to read, write and interpret information.
- Ability to add, subtract, multiply and divide.
- Ability to use hands to manipulate, handle, or feel.
- Ability to sit/walk/stand for up to 8 hours per day.
- Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

**Working Conditions**

General office environment that is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available.

***Disclaimer**

The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Pay Range**:69018.00 (Min) - 97564.00 (Mid) - 126111.00 (Max) Yearly

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