General Supervisor, Services

5 months ago

Vancouver, Canada Vancouver Shipyards Full time

**General Supervisor, Services (SPMT Operations)**:
The General Supervisor, Services is responsible for supervising teams of multi-discipline trades workers, resolving staffing requirements and supervising work assignments within an assigned area. The incumbent is responsible for ensuring all work is carried out in accordance with company safety, quality, and environmental standards, policies and procedures. To ensure standards are met, the General Supervisor monitors performance and conducts performance management tasks, including but not limited to: providing advice and correction, disciplining employees, inputting timekeeping, approving timesheets, reviewing leave requests, and ensuring the collective agreement is applied appropriately for staff in area of responsibility.

**Note: Due to business needs, this position is required to be fully on-site based at 50 Pemberton Ave, North Vancouver.**

**What you’ll do**
- Ensures work progression in accordance with safety, cost, quality and schedules.
- Implements and carries out Seaspan Health, Safety, Environmental and Quality processes on the shop floor and strives to eliminate safety hazards at every opportunity.
- Responsible for delivering product in accordance with Company and customer quality standards.
- Allocates manpower in accordance with schedule and priorities, assigning workers with the skill and ability to efficiently complete scheduled work.
- Follows and enforces the collective agreement and management practices to manage labor effectively.
- Responsible for discipline, including performance and attendance management, termination of employment, as well as assigning or removing chargehand responsibilities.
- Partners with Services Manager to ensure trade workers have the skills, equipment, training and certifications required to perform planned work activities.
- Responsible for interpreting work order specifications and manufacturing information, ensuring work orders are completed, keeping updated on standards and changes in plans, and provisioning materials in the case of unavailability.
- Collaborates with Facilities personnel to ensure trade equipment is maintained and procured in an efficient manner.
- Investigates workplace incidents and completes Drug & Alcohol Checklists and testing as required.
- Responsible for timekeeping administration and approval for direct reports and indirect reports.
- Ensures work crews minimize waste expense and unnecessary delays in construction or repair work.
- Works with Management to eliminate inefficient work practices; promotes Continuous Process Improvement (CPI) daily.
- Collaborates with front line supervision to establish daily and weekly goals, and holds employees accountable for performance.
- Reports internally on work process and status to Area Managers and/or SOC Managers.
- Raises issues to Services Manager as appropriate and implements solutions as identified.
- Promotes a work environment that is respectful and harassment-free.
- Works collaboratively with Trade Development Managers, HSE, Quality, Human Resources, and Employee Relations teams as required.

**What you’ll bring**
- College degree or trades certification is preferred. Multi-ticketed is an asset.
- Minimum 4 years of related work experience on top of or outside of any apprenticeship programs, or advanced education in a related field with 2 years related work experience.
- Previous supervisory experience in a heavy industrial environment. Experience in a unionized environment preferred.
- Proficient knowledge of trade responsibilities specific to heavy manufacturing (SPMT transportation, Heavy Haul, Logistics, mechanical, Heavy lift, rigging).
- Strong written, verbal and electronic communication skills.
- Time management and organization skills with a demonstrated dedication to follow-up and follow-through.
- Ability to empower others, lead change, have difficult conversations, and administer discipline when vital.
- Conflict resolution and negotiation skills to resolve disagreements quickly and effectively, bringing a problem-solving attitude to conflicting approaches and priorities.
- Ability to build effective working relationships and collaborate with others towards a shared goal.
- Appreciation and understanding of the value of diversity within a team.

**Why you’ll love working here**
- This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
- We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP).
- Free on-site gym
- Parking is included.

**About us**:
Seaspan

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