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Manager Lab Site Operations Ottawa
2 weeks ago
**About this opportunity - This position is located on-site in Ottawa, Ontario**:
BNEW SAN Lab Operations is a unit in Business Area Networks. The purpose of Lab Operations is to deliver extraordinary lab infrastructure, networks and HW Services to the R&D organizations. Through our standardized solutions and services, we enable our stakeholders to configure and deploy (remotely where possible) their design and test environments. We provide engineering IT and test environments supporting more than 23 000 R&D engineers and operate ~52000 square meters of labs.
Lab Site Operations (LSO) delivers the necessary hardware, infrastructure, and related services to provide the required test environments for R&D stakeholders. We do this through our lab sites in Rosersberg, Linköping, Kista, Lindholmen and Lund in Sweden and globally from the sites in Ottawa, China, Aachen, Athlone, Budapest, Jorvas, Genoa, Pagani and Piscataway.
**What you will do**:
As a Lab Site Operations leadership team member, we want you to be constructive, cooperative, transparent and value oriented. Also strong at team motivation and recognition, empowering the site team to achieve their best.
As Manager of Lab Site Operations Ottawa, you will have the following responsibilities:
- Ensuring efficient and effective delivery of Building and Facilities infrastructure
- Ensuring lab operation stability and security
- Ensuring efficient and effective deliveries of Hardware installation services, operations and support
- Driver of strategic, tactical, and operational work and targets
- Mentoring and development of staff capabilities
- Leading change including future evolution/coverage of Lab Operations services in Canada
- Ensuring good stakeholder relations at this site in coordination with SA Lab Operations Business Relationship Managers
- Ensuring delivery quality
- OHS responsibility
- Lab Site Crisis Management
- Financial accountable for organization
**You will bring**:
- 10+ years of experience in lab / data center operations and / or product development
- Experience as a leader, managing a team in a global environment
- Experience in an ITIL structured organization
- Experience from working within a service organization
- Knowledge in IT products, solutions, and Network architecture
- Excellent English language skills
- Experience from transformation drive
- Consistent record of achieving results in challenging environment
- Experience from interacting with stakeholders in an international environment
- Experience in lean & agile ways of working and its implementation in large organizations
***:
**Why join Ericsson?**:
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build never seen before solutions to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
**What happens once you apply?**
Click Here to find all you need to know about what our typical hiring process looks like.
Hiring Leader: Head of Service Area Lab Operations
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: Canada (CA) || Canada : Ontario : Ottawa
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