Medical Excellence Manager

2 weeks ago

Burlington, Canada BI Canada Ltd Full time

**The Position**:
The Medical Excellence Manager provides strategic oversight and leads activities driving the capabilities of the medical customer-facing team to optimize the efficiency and effectiveness of the Medical Affairs organization.

The role has primary responsibility and oversight of grants management for the Human Pharma organization including leadership over the Grants Review Committee and governance-setting for internal and external stakeholders.

This role is accountable for the operational processes governing external research funding and the early access treatment program.

In addition, the role has oversight over the Medical Affairs modules in Lectrona; specifically for Grants, Investigator-Initiated Studies, and External Collaborative Research.

**Responsibilities**:

- Lead the localization of Global Medical Affairs initiatives, insights management, systems and processes that enable the activities of the Medical Affairs Team, enabling standardized and consistent business practices across the organization.
- Collaborate with the local and global teams responsible for go-to-market strategies to establish and refine best practices in multi/omni-channel implementation of Medical Affairs engagement with external stakeholders.
- Provides oversight over the collection, analysis, and communication of the local and global Medical Affairs key performance indicators to the relevant internal business partners.
- Leads the strategy, design, execution, and evaluation of comprehensive training curriculum and initiatives to drive medical customer-facing team capabilities and performance.
- Leads the monitoring and functional quality assessment for Medical Affairs activities.
- Provides oversight for the project management of Medical Affairs external research activities (i.e. Investigator Initiated Studies (IIS) and External Collaborative Research (ECR)), in collaboration with the local and global MA therapeutic areas; including the review process for proposals, leads continuous improvement initiatives training.
- Organizational lead for third party funding platform, Lectrona: IIS, ECR and grants modules.
- Select, recruit, manage, coach, mentor, develop and appraise performance of Medical Affairs Coordinators, Medical Education & Learning & Development Lead, and the Medical Affairs Operational Specialists.
- Support the strategic operation team to create effective knowledge transfer, sharing of best practices and collaboration within Boehringer.
- Coach and develop immediate team with a focus on learning and change agility, use of digital omnichannel engagement and customer centricity. Foster a culture of customer centricity and performance.

This position is based in the Burlington, Ontario office located at 5180 South Service Road and is **flexible **.

Employees in flexible roles are required to be at the office a minimum of 50% of the time each month and must report to the office when requested and required by their Manager/Department.

**Requirements**:

- Bachelor degree in Health Sciences or related discipline
- CCPE Continuing Health Education certification (completed or in-progress)
- 4 to 6 years’ experience in the pharmaceutical industry in medical
- 3-5 years’ experience in people management
- Solid understanding of process development
- Proven skills in the following areas: strategic thinking, strong organizational skills and ability to manage multiple projects simultaneously, strong leadership and people management skills, negotiation, written and verbal communication, budgeting and uncovering customer needs
- Knowledgeable about CHE, PAAB and Innovative Medicines Canada guidelines
- Understanding of compliance, legal, regulatory, and medical functions including working knowledge of TPD, FDA and ICH regulations governing conduct of clinical trials
- Knowledge of the implementation and evaluation process of CME programs in the Canadian market Proficient in Microsoft Word, Power Point, and Excel

**Total Rewards**:
We offer a competitive salary, generous amount of paid time off (vacation, personal days, contingency paid time off days for Long Term Contract Employees), comprehensive and flexible benefits plan, Defined Contribution Pension Plan with company matching of RRSPs, Employee and Family Assistance Plan, employee and leadership development programs, and programs to support overall health and wellness for employees.

**READY TO APPLY?**:
BI Canada is committed to providing accommodations for people with disabilities to support their participation in all aspects of the recruitment and selection process. If you require accommodation, we will work with you to meet your needs.

**DEADLINE FOR APPLICATIONS**:
Applications for this position will be accepted until March 20, 2024 (6pm MST)

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