Business Support Advisor

2 weeks ago


Victoria, Canada ICBC Full time

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want

to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be

part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive

salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be

part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

adjustments can be made to help support you in delivering your best performance.

Business Support Advisor#

**Job Title**: Bus Support Advisor Reference Number: 117488

**Location**: Victoria Employment Type: Permanent Full Time

**Hours of Work**: 7.5 hr Day Shift (M-F) Posted Date: 2023/03/21

Position Highlights

The Driver Licensing Strategy & Programs team is seeking two Business Support Advisor to join their team in Victoria. This role

is responsible for supporting the delivery of business initiatives for the Driver Licensing division by identifying, articulating, and

facilitating changes required to address business problems and opportunities.

As a Business Support Advisor, you will consult with both business and external stakeholders in order to understand business

needs and identify problems and opportunities. You will gather, analyze and document business requirements, including

problem definition, gap analysis, impact assessment and risk mitigation options. You will leverage and interpret analytics to

support data driven decision making. You will support our team of DL Program Advisors by providing analysis, advice and

recommendations as required.

with a collaborative and solution focused approach. They will demonstrate strong organizational skills through management of

multiple activities and projects simultaneously.

Position Requirements

**To be successful in this role, you will have**:

- 2 to 5 years' experience as a Business Analyst in a large, complex organisation
- A thorough understanding of analytical methods and concepts
- Exceptional listening skills and the ability to organize complex data
- Ability to work in a team-oriented environment and to adapt to respond effectively and efficiently to opportunities as they arise
- Strong relationship-building skills and the ability to work with personnel at all levels
- Self-motivation and the ability to prioritize amongst multiple projects and work with limited guidance
- General knowledge of drivers licensing products and legislative practices
- An undergraduate degree, or equivalent level of related work experience
- Business Analysis Certification is an asset

Position Information

**What we offer**:

- Competitive Salary & Benefits: We are committed to providing industry competitive salary and benefits.
- Continuous Learning: We offer continuous learning opportunities to ensure you are equipped with the knowledge to be

successful in your role.
- Flexible Working Arrangements: We offer flexible working arrangements as we continue to support our employees in balancing

their career and personal commitments.
- COVID-19 safety protocols: We comply with WorkSafeBC and the health authorities of British Columbia to ensure your safety

and wellbeing
- Engaging Culture: We promote an inclusive and diverse work environment.



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