Medical Office Assistant

4 weeks ago


Burnaby, Canada White Oak Pain Clinic Full time

White Oak Pain Clinic is a newly established clinic specializing in providing injections for people with pain. We do not do opioid medication or addictions management.

We are looking for an MOA to join our team on Mondays and Saturdays May 1 to May 27. You will start training 1 to 1.5 weeks before May 1. After May 27, you will work Monday and 1 to 2 other week days. All are 7.5 to 8 hour shifts. There is potential for this to grow into a full-time position in 2024.

We are looking an MOA who is responsible, detail-oriented, and efficient. You'll be joining a team of 3 doctors and 1 MOA, who are all very friendly

The vast majority of our patients are pleasant. Our doctors stay relatively on time so there will rarely be patients to complain to you about the wait time.

We're looking for someone who loves working in a fast-paced environment and being around people. You'll help with scheduling appointments, answering phones, and greeting patients when they first walk in the door.

**Responsibilities**:

- Record patients' medical information on forms.
- Answer telephones and respond to inquiries.
- File paperwork into an electronic medical record according to office protocol.
- Store medical files in an organized fashion so that they can be retrieved easily.
- Sterilize and maintain equipment and instruments used for examinations.
- Understand HIPPA privacy laws and adhere to patient confidentiality.

**Being able to communicate in basic Mandarin with patients is an asset.**

**Computer skills**:

- Microsoft Word, Excel
- Be able to learn how to use a new Electronic Medical Record program to book appointments
- Use electronic faxing system
- Generate receipts/invoices
- Process credit card and debit payments

**Day to day physical tasks**:

- Draw medication into syringes each morning for doctors to use
- Prepare the patient rooms with enough needles, cleaning supplies, etc
- Wipe down patient care areas such as the examining table, door knobs, etc
- Count and track the stock of supplies

**Job Type**: Part-time
Part-time hours: 16 per week

**Salary**: $19.00-$21.00 per hour

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- MOA: 2 years (preferred)

**Language**:

- Mandarin (preferred)

Work Location: One location

Expected start date: 2023-04-19



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