Testing Services Office Assistant

4 weeks ago

Sarnia, Canada Lambton College Full time

This is regular part-time support staff Bargaining Unit position reporting to the Manager, Counselling, Accessibility & Testing Services, working 24 hours per week at an hourly rate of $22.47. This is a Less than 12-month role (10-months) whereby the period of non-employment is May & June.

**Specific Accountabilities**:

- Supports Testing Services, helping to maintain accessibility and accommodation testing support systems and tools
- Responds to student inquiries regarding their testing needs and facilitates communications to / from students regarding the provision of testing supports
- Administers and schedules tests; student and public, acting as scribe and/ or reader, and obtaining proctoring guidelines from faculty
- Provides technical assistance to students in the use of accessibility tools and forms; testing accommodation-related supports, specialized learning / assistive software
- Assists in maintaining/updating office operating procedures
- Works with Faculty to ensure test environment information is shared
- Other Testing Services as assigned

**Qualifications**:

- Minimum 2 year Community College diploma preferably in Office Administration or Business, Social Science
- Minimum 2 years practical front-line experience in a customer service / client service environment
- Experience with case management systems, ClockWork; and student information systems considered an asset
- Excellent customer service skills
- Ability to maintain a high degree of confidentiality, work with diverse populations, and respond to needs in a sensitive and positive manner

Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

**Job Type**: Part-time

**Salary**: $22.47 per hour

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