Concierge - Manager, Business Management

3 weeks ago

Vancouver, Canada Aritzia Full time

THE TEAM

The mission of the Concierge Business Management Department is to identify and escalate productivity and profit maximizing opportunities to drive the Concierge business.

THE OPPORTUNITY

Aritzia is growing and our Concierge Business Management team is growing with it. This is a unique opportunity to be part of the team responsible for monitoring the performance of the Concierge division, planning for the needs of the business, and identifying and escalating opportunities to maximize profit and productivity.

As the Business Manager, you will create business value by capitalizing on business opportunities to ensure optimal agility and efficiency across Concierge. With people at the heart of everything you do, you will support your high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Business Manager, Concierge, you will lead the team to:
- Provide real time analysis that maximizes business performance- Manage real time planning, monitoring, and tracking of the Concierge workforce- Anticipate and adjust to the needs of the business- Identify, solve, and/or escalate productivity and profit maximizing opportunities- Mitigate the effects of unforeseen events on the business- Enable the success of the management department through the support of people, process, technology, and space

THE QUALIFICATIONS

The Business Manager, Concierge has:
- Proven skills, education, and/or applicable certifications that are an asset to perform in the role and the appetite to continuously learn and develop oneself-
- The ability to collaborate fluently with cross-functional partners- A commitment to quality and investing in results that add value to the business

THE PERKS

Industry-leading benefits you will receive while working at Aritzia:
- Set your Schedule - Provide your availability and indicate your preferred working hours (some restrictions apply)- A-OK Commissary & Café - Our in-office, world-class bistro and café located in-office- The SET - Our in-house gym, with state-of-the art equipment and custom classes- Product Discount - Our famous product discount, online and in store- Amenities - Facilities include private parent's room, bike storage room, and showers with complimentary conveniences- Aspirational Workspace - Every detail is considered to connect to the energy of the culture- Dog Friendly Office - Bring your best friend to work- Amenities - Facilities include private parent's room, bike storage rooms, and showers with complimentary conveniences

ARITZIA
- characteristic._
- Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team._

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