Permanent Full Time Complex Support Coordinator

3 months ago


Kingston, Canada Ongwanada Resource Centre Full time

**File No: MNU-24-44**
**Date Posted: October 3, 2024**
**Closing Date: October 10, 2024**
**Date of Vacancy: October 28, 2024**
**Hours of Work: 70 hours bi-weekly**
**Wage**:Hourly**:$34.59 - $39.06**
**Annually**: $62,953.80 - $71,080.33**

**POSITION PURPOSE**:
Working throughout the Southeast Region, across sectors and communities, as part of the CNSC team providing support coordination and health care facilitation to individuals meeting criteria of complex.

**DUTIES AND RESPONSIBILITIES**
- Provide short-term specialized support to complex cases while coordinating services and supports necessary to develop an appropriate plan for these cases;
- Act as primary planning lead; working with existing supports including case manager;
- Facilitate planning, and coordination of services within and across sectors including clinical services and other services as appropriate;
- Provide enhanced case management and develop clear support plans in partnership with other; agencies/service providers that address urgent and complex needs of identified individuals;
- Set and manage expectations, educates across sectors around expectations;
- Plan, based on methodology where case outcomes can be measured against the plan objectives;
- Support person and their family at key transition points in and out of services, across continuum of services and across sectors;

**QUALIFICATIONS, SKILLS & KNOWLEDGE REQUIRED**:

- BSW or related education in social services;
- A minimum of 5 years work experience in developmental services that includes work with individuals with dual diagnosis;
- Demonstrated facilitation, planning, and case management skills and able to promote and build consensus and resolution;
- Demonstrated ability to network and develop plans for complex issues;
- Effective verbal and written communication skills;
- Excellent interpersonal Skills;
- Ability to work flexible hours;
- Knowledge of regional resources and service systems;
- Experience in/understanding of project management would be an asset;
- A valid Class G driver’s license, with full driving privileges and insurance is required, and access to a reliable vehicle, with travel throughout the province;
- Bilingualism (French/ English) would be an asset.***

Please submit a **Cover Letter and Current Resume **quoting file number by the noted closing date to:
***Human Resources Generalist**-** Human Resources

Ongwanada 191 Portsmouth Avenue Kingston, ON



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