Key Holder/sales Associate

3 months ago

Toronto, Canada Bonpoint Full time

**JOB DESCRIPTION: KEY HOLDER / RETAIL SALES ASSOCIATE**

**La Maison Bonpoint**

A Bonpoint clothing item is unique and signed. With our collection designed in Paris you can recognize the savior faire to the littlest details: 6 points to the centimeter (not any less), large hems on smart dresses for the best look, lining of all the embroideries for ultimate comfort, hand-embroideries, fins rouleautes, invisible hems, checks assembled with maximum precision and calais embroideries. Our Maison prides itself with a unique, precise and precious confection that is entirely transparent.

**Overall Mission**

As a Key Holder, you will be an ambassador of the brand. You will assist the Store Manager and/or Assistant Manager in building client relationships, proactively foster the achievement of sales goals and ensure that the highest level of client experience is delivered. You will be a role model to the team and will support your store and/or manager in operational duties. You will represent the brand values and demonstrate professional and respectful behaviors towards our clients and team members.

**Essential Duties & Responsibilities**

**Client and Business Development**
- Support the team in building long term client relationships and being an example of top performance by leveraging clienteling techniques.
- Establish a client-centric mindset in store to ensure the highest level of client experience and proactively handle client-related situations.
- Communicate and inspire the team on corporate strategy and relevant business information.
- In partnership with your store manager, put in place action plans to boost business and maximize product performance, leveraging visual merchandising, selling training and clienteling techniques

**Selling and Floor Management**
- Act as a role model demonstrating sales leadership to the team, through achievement of personal goals, supporting them with their own sales, foster cross-selling and client re-purchasing.
- Build and develop own client portfolio.
- Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Bonpoint service standards are achieved.

**Operations**
- Ensure policies, brand standards and grooming guidelines are communicated and implemented.
- Support team in inventory management.
- Support store manager and/or assistant manager in staff planning when required

**Principle Skills, Knowledge, and Personal Attributes Required**
- Minimum 2-3 years specialty retail experience
- Minimum 1-2 years in key holder and/or leadership role
- BA a plus
- Foreign Languages a plus
- Professional presentation, excellent interpersonal skills; able to communicate effectively both verbally and in writing
- Self-starter
- Dependable, punctual, flexible
- Excellent problem-solving skills
- Computer literacy a must
- Be fashion-forward, and have a passion for the fashion/luxury goods industry
- Be a team player; pro-active attitude
- Ability to adapt to changing needs of the company as necessary
- Must be able to work a retail schedule - available evenings, weekends and holidays as needed
- Must be able to work a retail schedule - available evenings, weekends and holidays as needed

**Job Type**: Part-Time

COVID-19 considerations:
Covid-19 precautions observed. Vaccinations required.

Work Location: One location

**Job Type**: Part-time

Pay: $18.00 per hour

Day range:

- Monday to Friday
- Weekends as needed

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Morning shift

**Experience**:

- Retail sales: 2 years (preferred)

Work Location: In person

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