Lead Operations Officer Ii

4 months ago

Mississauga, Canada TD Bank Full time

**Work Location**:
Canada

**Hours**:
37.5

**Line of Business**:
Personal & Commercial Banking

**Pay Details**:
**Customer**:

- **Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)**:

- **Monitor the daily workflow and distribution for own functional area and ensure required processing is completed meeting all Service Level goals.**:

- **Provide a broad range of operational support to officers and is responsible for first point of escalations with partners, as well as operational effectiveness for own functional area**:

- **Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery**:

- **Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained**:

- **Identify opportunities to improve service delivery**:

- **Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels**:

- **Interact with partners by responding to requests in an effective and timely manner**:

- **Use effective relationship skills when communicating with partners/ colleagues and deal with difficult conversations**:

- **Assist Team Managers to run day-to-day operations**:

- **Communicate policy and procedural changes**

**Shareholder**:

- **Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload**:

- **Actively maintain understanding of internal and industry regulations and trends, developing and sharing knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures**:

- **Consistently exercise discretion in managing correspondence, information and all matters of confidentiality**:

- **Support development and/or implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness**:

- **Contribute to the development/delivery of presentations/ communications to management or broader audiences**:

- **Protect the interests of the organization - identify and manage risks, and ensure the prompt and thorough resolution of escalated non-standard, high risk issues**:

- **Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)**:

- **Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes**:

- **Prioritize, assign and monitor the daily workflow ensuring processing is completed meeting Service Level goals**:

- **Monitor and manage daily touch points and work distribution as needed**:

- **Identify, lead and actively participate in process improvements and determine solutions that will allow business to grow**

**Employee/Team**:

- **Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest**:

- **Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)**:

- **Provide training, coaching and / or guidance to others on the team**:

- **Participate in personal performance management and development activities, including cross training within own team and other teams in the operations function**:

- **Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments**:

- **Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities**:

- **Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate**:

- **Contribute to a fair, positive and equitable environment that supports a diverse workforce**:

- **Act as a brand ambassador for the function and the bank, both internally and/or externally**

**Breadth & Depth**
- **Works within broad and/or non
- standard parameters, involving multiple steps, systems, and jurisdictions and where there could be a lack of market standard/ practice, referring to a more senior role when necessary**:

- **Top level expert on products, end-to
- end processes and systems for

  • Lead Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Lead Operations Officer II**: - 431469BR **Job Category - Primary** - Commercial Banking **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Provide a broad range...

  • Lead Salon Director

    1 month ago

    Mississauga, Ontario, Canada Hair Couture II Full time

    About UsHair Couture II is a renowned hair salon that offers exceptional services to our clients. We are seeking a highly skilled Lead Salon Director to oversee the daily operations of our team.Job DescriptionWe offer a competitive salary range of $120,000 - $250,000 per year, depending on experience. The successful candidate will be responsible...

  • IT Security Operations Lead

    1 hour ago

    Mississauga, Ontario, Canada EcoPlanet Green Operations GmbH Full time

    Unlock a Rewarding Career in IT SecurityEcoPlanet Green Operations GmbH, a leading company in the industry, is seeking an experienced IT Security Operations Lead to join our team. This role offers a unique opportunity to make a significant impact on the company's cybersecurity strategy.About the Role:As the IT Security Operations Lead, you will be...

  • Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 418186BR **Job Category - Primary** - Operations & Underwriting **Work Location** - 4720 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Part Time **Province/State** - Ontario **Hours** - 8 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Provide a broad range...

  • Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 418232BR **Job Category - Primary** - Operations & Underwriting **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Casual **City** - Mississauga **Time Type** - Part Time **Province/State** - Ontario **Hours** - 22.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Provide a broad...

  • Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 425152BR **Job Category - Primary** - Operations & Underwriting **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Provide a broad...

  • Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 426678BR **Job Category - Primary** - Commercial Banking **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Provide a broad range of...

  • Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 417802BR **Job Category - Primary** - Commercial Banking **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** - Provide a broad range of...

  • Bilingual-operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Bilingual-Operations Officer II**: - 423794BR **Job Category - Primary** - Operations & Underwriting **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - The Small...

  • Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 424379BR **Job Category - Primary** - Commercial Banking **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Provide a broad range of...

  • Operations Officer Ii

    6 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 425635BR **Job Category - Primary** - Commercial Banking **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Department Overview** - Provide a broad range of...

  • Operations Officer Ii

    7 months ago

    Mississauga, Canada TD Bank Full time

    **Operations Officer II**: - 421636BR **Job Category - Primary** - Operations & Underwriting **Work Location** - 4880 Tahoe Boulevard **Employment Type** - Regular **City** - Mississauga **Time Type** - Full Time **Province/State** - Ontario **Hours** - 37.5 **Workplace Model** - Hybrid **Pay Details** **Job Details** **Customer**: - Execute...

  • Operations Officer Ii

    3 weeks ago

    Mississauga, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, and private client. Introduction: Prime Hires is seeking a skilled Operations Officer to join our client. Contract Dates: 6 months with potential to extend or...

  • Operations Officer Ii

    2 months ago

    Mississauga, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Operations Officer to join our client. Contract Dates:...

  • Operations Officer Ii

    2 days ago

    Mississauga, Canada Robertson and Company Full time

    Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Operations Officer to join our client. Contract Dates:...

  • Estimator Ii

    15 hours ago

    Mississauga, Canada CRB Full time

    Company Description CRB is a leading provider of sustainable engineering, architecture, construction and consulting solutions to the global life sciences and food and beverage industries. Our more than 1,600 employees provide best-in-class solutions that drive success and positive change for our clients, our people and our communities. CRB is a privately...

  • Proposal Coordinator Ii

    7 months ago

    Mississauga, Canada SGS Full time

    **Company Description**: - We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of _**_2,6_**_0_**_0 offices and laboratories_**_, working together to enable a better, safer and more interconnected...

  • Lead Instructor

    2 hours ago

    Mississauga, Ontario, Canada University of Toronto Full time

    We are seeking a highly qualified and experienced instructor to lead our Data Science in Health II course. This is an excellent opportunity for individuals who have a strong background in statistical methods, biostatistics, or mathematics and want to share their expertise with students.As a Sessional Lecturer, you will be responsible for designing, teaching,...

  • Director, Evidence Program Management Ii

    7 months ago

    Mississauga, Canada AstraZeneca Full time

    At AstraZeneca, we pride ourselves on crafting a collaborative culture that champions knowledge-sharing, ambitious thinking and innovation - ultimately providing employees with the opportunity to work across teams, functions and even the globe. Recognizing the importance of individualized flexibility, our ways of working allow employees to balance personal...

  • Lead Ii

    4 days ago

    Mississauga, Canada UST Full time

    **Lead II - Production Support **Who we are**: Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of over 29,000+...