Manager, Disability Management

2 weeks ago

Saint John, Canada Irving Business Services Full time

**Senior Manager - Disability Management**

At **J.D. Irving, Limited**, you are part of an energetic team of professionals who lead with integrity and are passionate about achieving results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our diverse operating divisions.

We are currently seeking a dynamic individual to join our Irving Health Services team, in the position of **Senior Manager - Disability Management** within J.D. Irving, Limited, Saint John group of companies. This position is located and based out of our head office in Saint John, New Brunswick.

**Qualifications**:

- Post-Secondary Education - University or College Degree in related field (e.g., Human Resources Management, Safety Management, Social Studies, or Health Sciences).
- A minimum of five year’s disability management experience preferred.
- Previously demonstrated coordination and management of complex cases, involving Workers’ Compensation claims, and non-occupational Short-Term and Long-Term Disability cases.
- Strong attention to detail and knowledge of workers’ compensation benefit systems in New Brunswick, Nova Scotia and Newfoundland & Labrador.
- Understand multi-jurisdictional complexity with varied benefits coverages across provinces and local workers’ compensation systems across Canada and the United States.
- Excellent verbal and written communication skills.
- MS Office skills and familiarity with Disability Management Software and Information Systems.
- Disability Management Certification, or progress towards Certification is an asset.
- Experienced in a leadership and/or supervisory position of on-site and remote employees.
- Knowledge of continuous improvement methodologies and change management is preferred.
- Analytics mindset and ability to think critically on trends.
- Proficient use of MS Excel and an ability to manipulate data.

**Key Responsibilities**:

- Lead a strong team of Disability Managers in Daily Management activities and processes.
- Monitor Key Performance Indicators (KPIs) for the team.
- Provide strategies and recommendations in facilitating complex cases.
- Execute process improvements with multiple stakeholders across businesses and levels in the organization.
- Communicating claim and trend information to Senior Leadership Teams in the various business levels across the broader organization.
- Leverage virtual technology to meet with internal and external customers via video-conference and other media.
- Develop and execute plans to strengthen relationships and improve outcomes with various Workers’ Compensation Boards.

**What We Offer**:
At JDI you will be rewarded with a competitive benefit and salary package as well as the opportunity to take part in job related training and development. You will be given the opportunity to grow and develop in your current role as well as being able to progress within the division and entire company.

To learn more about our products and services, click here.
- J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees._

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