Hotel Front Desk

3 days ago


London, Canada Quality Suites London Full time

You will be responsible for the following:

- Welcome guests and ensure their needs are met in a timely manner
- Assign rooms to arriving guests
- Take, cancel, and change room reservations
- Respond promptly to guest concerns and ensure they are addressed in a satisfactory manner.
- Take payments and balance cash
- Document in the Front Desk logbook any issues that need to be communicated to the staff for the next shift, and escalate to the Hotel Manager as needed.
- Answer phone calls and direct to others as required
- Coordinate with housekeeping and maintenance
- Perform clerical duties as required
- Support the Supervisor with any other required tasks in a timely manner
- Being flexible with scheduling
- Contribute to Diamond Canada Group's goal of continued excellence in the London hospitality market

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- 8 hour shift



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