Process and Inventory Control Specialist

3 weeks ago


Richmond Hill, Canada Compugen Inc Full time

**Job Title**
- Process and Inventory Control Specialist

**Vacancy No**
- VN6738

**Work Location**
- Richmond Hill, ON

**Base Pay Range**
- To be discussed during the recruitment process

**Job Details**

**Overview**:
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate, and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.
- **Job purpose**
Process and Inventory Control Specialist is responsible for maintaining and managing the current and new incoming inventory of devices and parts for the Service Repair Center. Work with First Article Specialist and Compugen clients to discover, document and verify through testing the operational steps required to configure the client’s IT devices to function in their work environment. This fast-paced position is a key element of our quality assurance program.
- **Duties and responsibilities**
- Work with the First Article Specialist to collect and understand the customers environment and Service Repair Centre/imaging requirements.
- Create and document the step by step working instructions (TSV document) prepared for the Service Repair Technicians.
- Work with clients to ensure test devices prepared using First Article instructions function as expected in the customer’s work environment.
- Create and obtain customer sign off/waiver in preparation for production.
- Process RMA with Vendors on behalf of clients for there defective product.
- Organizing and proper structure of incoming Inventory of devices and parts
- Work order creation and assignment of work to the proper technician
- Work with the Service Logistics to manage the decommissioned equipment as per ISO standard Process.
- Properly package and label outbound devices and parts for the Service Logistics Team

**Qualifications**
- Three years of related job experience in the logistics industry
- Experience with current Operating Systems and Microsoft Office related products.
- Proper written and verbal communication skills
- Proven sense of urgency to complete tasks and assignments
- High level of integrity and honesty
- Ability to take direction and follow practices and procedures consistently and accurately.
- Good time management skills
- Must be able to work independently as well as in a team environment.
- Analytical and detail-oriented problem-solving approach
- Must pass Security Clearance check.
- #LI-RB1

**Working conditions**
- Standard work hours are Monday to Friday, 8:00am to 4:00pm, but not to exceed regular work hours.
- May be required to work overtime, with paid compensation based on the Employment Standards Act of overtime payment for the province they reside in.

**Physical requirements**
- Must be able to lift a minimum of 40 lbs. on a regular basis.
- Must be able to stand on feet several hours per day as required.

**Direct reports**
Service Repair Manager
- Employment Equity Statement:

- Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish, and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.


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