Hotel crowd-pleaser Guest Service Associate

3 weeks ago


Courtenay, Canada Old House Hotel & Spa Full time

**You are one of the brightest spots in our guests’ days.** A people-pleaser, a problem-solver, with a kind and cheery attitude, you are the face of the Old House Hotel & Spa. You make multi-tasking seem effortless, like welcoming our four-legged friends, recommending a restaurant, booking a reservation, and requesting more towels from housekeeping all at the same time.

Complex procedures like leveraging the property management system, handling monetary transactions, and keeping up with the communications log are no sweat with your quick mind. You enjoy days that fly by and are full of new faces and energy. Your front desk associate job is a bit like a theatre, where backstage or frontstage, the show must go on, and you’re an inspiration to us all.

The best part is, it’s all real: you are proud of our west coast, home away from home, and totally enjoy your team, which on most days is more like a family. Your ideas about how to improve what we do and how we do it are encouraged by your managers are there to remove any barriers to your star performance each day. While the pay and perks are sweet, being a part of a team in a place that is your happy place, is priceless.

**Full-Time opportunities are available**:
3-5 days, 20-40 hours per week with shift work. Are you available to work day, evening, and weekend shifts, on call?

Send over your resume and we can chat more about the details.

**Education & Qualifications**:

- Minimum 1-year Guest Services experience preferred
- Front Office computer knowledge
- MS Office experience
- Proven attention to detail
- Superior grooming standards
- Flexible and energetic with the ability to work under pressure
- Excellent communication skills

**Applicants who do not already have legal permission to work in Canada will not be considered.**

**Please note that the Old House Hotel & Spa is not currently recruiting outside of Canada.**

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 25-40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site gym
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays

COVID-19 considerations:
Work Location: One location

Expected start date: 2023-06-12



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