Store Lead

3 weeks ago


Cambridge, Canada Mastermind Toys Full time

**We’re hiring Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 39 years later, Mastermind Toys is the nation’s largest specialty toy and children’s bookstore, and we deeply believe that “Play is Kids’ Work”.**

We are currently seeking a **Permanent Part-time** **Store Lead **to join our **Cambridge (ON) location**. Our Store leads bring fun, learning and confidence to parents & children by providing an exceptional customer experience and sound leadership while contributing to the profitability, success and growth of the store.

**Job and Responsibilities will include**:
**Profitability**
- Advocate efforts that support consumers to make a purchase decision best for them and to develop an ongoing positive relationship elevating Mastermind as Canada’s Authority on Play.
- Actively and directly involved in leading the business through distribution and follow up on daily goal setting.

**Understanding of**:

- The corporate program (both ordering and partnership); working with community partners to establish Mastermind store as a responsible community partner while delivering contribution to the business.

**People**
- As a store lead, demonstrate understanding of retail business practice and support store manager
- Understanding of; and ability to create and communicate shift schedules (as required) supporting Mastermind customer service and allowing completion of store operational tasks and project activities.
- Demonstrate full understanding of payroll. Partnering in keeping store scheduled and actual hours consistent. Communicating any needs/oversights to store manager immediately.
- Participate in any onboarding, training and ongoing instruction of play experts ensuring that all staff are confident, competent, satisfied, and able to deliver the Mastermind customer experience.
- Provide input on individual and team performance. Documents any performance related conversations and supports Store Manager through any required performance improvement processes.
- Communicate to staff (appropriate company information, key objectives, accomplishments, and upcoming projects) at shift starts; on the sales floor; and follows up on any daily objectives as required.
- Meet requirements in all practices and processes consistent with HR policies meeting legislative requirements including those related to employment standards, human rights, health, and safety.
- Liaison between staff and store manager. Assists store manager in motivating and inspiring staff.

**Store Operations**
- Demonstrate understanding of retail business practice and support store manager in:

- Participate in the communication of expectations to the team related to best practice for store operation activities with follow up that ensures shopping experiences that are better than expected. Responsible to make decisions that, as feasible, will satisfy customer expectations; make decisions escalated from play experts
- Support processes respecting the recording, accuracy and timeliness of inventory movement in and out of the store. Involved with annual and ad hoc inventory counts.
- Complete administrative processes including store opening/closing; cash handling and related documentation.
- Follow up on completion of daily tasks for example, merchandising standards, event set ups, signage, pricing etc. to ensure product presentation is neat, clean, well faced, full, organized and accessible
- Ensure completion of regular maintenance of the physical building to meet store standards including for example, lighting, cleaning, shelving, business and security systems in full operation
- Follow security systems and protocols. Participate and advocate the safeguarding of staff, customers & product through the management of pro-active assistance; zone management; compliance with loss prevention and health and safety; store maintenance & emergency procedures.
- May be required to act as management representative on the health & safety committee and First Aid programs.
- Responsible to ensure full compliance to Mastermind policies and process across all in-store activities
- Follow security systems and protocols. Participate and advocate the safeguarding of staff, customers & product through the management of pro-active assistance; zone management; compliance with loss prevention and health and safety; store maintenance & emergency procedures

**Qualifications**:

- One to two years of previous retail supervisor level experience required. Other supervisory experience considered.
- Retail business knowledge; sales, service
- Demonstrated ability to provide exceptional quality customer focused sales assistance, interest in Mastermind product.
- Strong & clear verbal and written communication sk


  • Store Lead

    4 weeks ago


    Cambridge, Canada Mastermind Toys Full time

    **We’re hiring! Mastermind Toys - Canada’s Authority on Play - has big plans and we want YOU to join our growing team! We have a customer-obsessed culture, which we believe starts with employee experience. We jump at the chance to co-create with our customers and employees, while staying true to our Canadian roots. Over 38 years later, Mastermind Toys is...

  • Store Leader

    2 weeks ago


    Cambridge, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our store operations team with the addition of a Store Leader in our new location opening soon in Cambridge, Ontario (42 Pinebush Road Unit #S2). The Store Leader at Activate works under the direction of the...

  • Team Lead

    7 days ago


    Cambridge, Canada British Pride Bakery Full time

    Position: Store Manager British Pride Bakery, Cambridge Location British Pride Bakery, Canada’s fastest growing, family owned, British Bakery, Butchery and Grocery, has a job opportunity as Store Manager, in our Cambridge retail location. This opportunity will require weekday and weekend availability. 35-40 hour work week. Competitive wage offered based...

  • Operations Lead

    4 weeks ago


    Cambridge, Canada Sephora Canada Full time

    Company: Sephora Canada - Country / Region : Canada - City : Cambridge - Business group: Selective Distribution - Contract type: Permanent Job - Function: Retail - Reference No.: 229720 - Date of publication: 2023.06.05 POSITION Operations Lead PROFILE Job ID: 229720 Store Name/Number: ON-Cambridge Centre (1616) Address: 355 Hespeler Road, Cambridge, ON...

  • Team Lead

    4 weeks ago


    Cambridge, Canada Activate Games Full time

    **Enter the Game!** Activate is a tech company known for creating Canada’s first full-scale interactive gaming facility. We are looking to expand our store operations team with the addition of a Store Leader in our new location opening soon in Cambridge, Ontario (42 Pinebush Road Unit #S2). The Store Leader at Activate works under the direction of the...

  • Store Manager

    2 weeks ago


    Cambridge, Ontario, Canada Sessions Cannabis Full time

    Sessions Cannabis is looking to hire a hardworking, empathetic, organized and flexible individual for the full-time position of Retail Store Manager.Sessions Cannabis is a leading cannabis retailer with simple and relatable goals. It is our belief that cannabis is to be safe and accessible to everyone. We strive to support all aspects of the local community...

  • Operations Lead

    2 months ago


    Cambridge, Canada Sephora Full time

    **Job ID**: 229720 **Store Name/Number**: ON-Cambridge Centre (1616) **Address**: 355 Hespeler Road, Cambridge, ON N1R 6B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular - ** Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This...

  • Operations Lead

    4 weeks ago


    Cambridge, Canada Sephora Full time

    **Job ID**: 229720 **Store Name/Number**: ON-Cambridge Centre (1616) **Address**: 355 Hespeler Road, Cambridge, ON N1R 6B3, Canada (CA) **Full Time/Part Time**: Full Time **Position Type**: Regular - ** Your role at Sephora**: - As **Team Lead, Operations**, you will be supporting all Operations related aspects of a specific Sephora store location. This...

  • Team Lead

    2 weeks ago


    Cambridge, Ontario, Canada Reitmans Full time

    Company Description With over 230 stores across the country, Reitmans is leading Canadian women's fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a...

  • Team Lead

    6 days ago


    Cambridge, Ontario, Canada Activate Games Full time

    Salary: 19.52Enter the GameActivate is a tech company known for creating Canada's first full-scale interactive gaming facility. We are looking to expand our store operations team with the addition of a Store Leader in our new location opening soon in Cambridge, Ontario (42 Pinebush Road Unit #S2). The Store Leader at Activate works under the direction of the...


  • Cambridge, Canada Walmart Canada Full time

    **Position Summary... **:Working as an Overnight Lead at Walmart Canada is a great way to gain valuable experience in the retail industry. A Lead Department Manager - Overnights leads a team by adhering to the basic beliefs and values of Walmart. This team has accountability to stock shelves, set up displays, and ensure that the store is always...

  • Store Manager

    2 months ago


    Cambridge, Ontario, Canada Showcase Full time

    Showcase: The Place for the Coolest TrendsJoin us at Showcase, the hub of the latest trends where our stores, teams, and in-store experience bring the hottest products to life. If you're keen on reshaping retail, you're in for an exciting ride.Store Manager Role:Unleash your entrepreneurial spiritDrive top-line sales growthCreate a captivating in-store...

  • Store Manager

    4 weeks ago


    Cambridge, Ontario, Canada Showcase Full time

    Showcase: The Place for the Coolest TrendsJoin us at Showcase, the hub of the latest trends where our stores, teams, and in-store experience bring the hottest products to life. If you're keen on reshaping retail, you're in for an exciting ride.Store Manager Role:Unleash your entrepreneurial spiritDrive top-line sales growthCreate a captivating in-store...

  • Store Manager

    3 weeks ago


    Cambridge, Canada Sessions Cannabis Full time

    Sessions Cannabis is looking to hire a hardworking, empathetic, organized and flexible individual for the full-time position of Retail Store Manager. Sessions Cannabis is a leading cannabis retailer with simple and relatable goals. It is our belief that cannabis is to be safe and accessible to everyone. We strive to support all aspects of the local...

  • Team Lead

    6 days ago


    Cambridge, Canada Activate Games Full time

    Salary: 19.52Enter the Game!Activate is a tech company known for creating Canada's first full-scale interactive gaming facility. We are looking to expand our store operations team with the addition of a Store Leader in our new location opening soon in Cambridge, Ontario (42 Pinebush Road Unit #S2). The Store Leader at Activate works under the direction of...


  • Cambridge, Canada The Hunny Pot Cannabis Co Full time

    Join the pioneering team at **The Hunny Pot Cannabis Co.**, Toronto's first legal cannabis store, as an **Assistant Store Manager** at one of our **100 Jamieson Pkwy, Cambridge ON, N3C 4B3** store location. **Position Highlights**: - Competitive compensation within an exciting retail environment - Continuous training for personal and team development -...


  • Cambridge, Canada The Hunny Pot Cannabis Co Full time

    Join the pioneering team at **The Hunny Pot Cannabis Co.**, Toronto's first legal cannabis store, as an **Assistant Store Manager** at one of our **100 Jamieson Pkwy, Cambridge ON, N3C 4B3** store location. **Position Highlights**: - Competitive compensation within an exciting retail environment - Continuous training for personal and team development -...

  • Key Lead

    4 weeks ago


    Cambridge, Canada Sessions Cannabis Full time

    Sessions Cannabis is seeking applicants for the role of Key Lead. We are looking for dedicated individuals who understand the nuances of cannabis and are eager to enter this burgeoning industry. * Sessions Cannabis is a leading cannabis retailer with simple and relatable goals. It is our belief that cannabis is to be safe and accessible to everyone. We...

  • Store Manager

    6 days ago


    Cambridge, Ontario, Canada SmartStop Self Storage Full time

    Think Outside the BoxA company that embraces CHANGE while enhancing EVERYONE'S journey.Starting at $21.00/hour + BonusStore Manager (Store #8618 - Cambridge, ONT) Job SummaryThis position is involved in all phases of the operation including: leasing storage & parking, managing a team, assisting with maintenance, supervising onsite projects, communicating...


  • Cambridge, Canada TK HOME Full time

    **Retail Store Manager - TK HOME Cambridge** TK HOME is an Overstock Retailer. Our company is growing rapidly, and we are opening our eighth store in Cambridge, ON, at 22 Pinebush Rd (SmartCentres Cambridge). We want to create a diverse team of experienced retail employees who will maintain their respective departments and work collaboratively to ensure...