Store Team Leads

3 months ago


Richmond, Canada Vessi Full time

Vessi is a category-defining footwear and apparel brand with roots in Vancouver, Canada. At Vessi we know that water is a magical ingredient for happiness and peace, and since 2018, we've been on a mission to welcome the water and share it with the world. That’s why we create 100% waterproof products that make experiencing the magic of water easier and more fun. We also believe in protecting water supply and replenishing fresh water for people who need it most through exciting charity partnerships.

Our community and team is out in the world spreading kindness, cold plunging, cleaning up coasts, and #makingwaves. And more recently with our expansion into omni-channel, we're enabling even more people to experience the magic of water through our products and brand experiences. We've got big plans ahead with more innovative products and expansion into the US market, and we're on the lookout for passionate and driven individuals to join us on this journey.

If you want to be part of a growing brand, and you're the type to walk through a puddle rather than around it, we'll get along just fine

**Overview**

Our retail team at Richmond Centre is looking to hire Store Team Leads to play an important role as we take the next step towards becoming the world’s top wet weather athleisure company. Reporting to the Multi-Unit Manager, Retail, you’ll play a pivotal role in promoting our brand, product and the Vessi story to create a memorable customer experience.

This is an exciting opportunity for people who want to be the face of the Vessi brand and be part of a fun, engaging and dynamic team. If you’re passionate about retail, love connecting with customers and are eager to be part of our journey, we want to hear from you

Starting wage is $20.65/hr.

**What You’ll Do**:
**Store Operations**
- Support Multi-Unit Manager, Retail, in ensuring all store operations meet company expectations and operational excellence: opening and closing procedures, cash wrap, inventory management, loss prevention, IT systems (POS), and health & safety
- Maintain a clean and organized store appearance (ex. cleaning and drying footwear, maintaining water installations and fixtures, etc.)
- Other duties as required

**People Management**
- Deliver retail training to Sales Associates and ensure that all retail staff have proper understanding of product, SOPs, and best practices
- Drive employee engagement, create a strong store culture, and ensure the team is recognized and motivated
- Advise, guide, and coach the team on employee issues and escalate to Multi-Unit Manager, Retail, as necessary

**Performance**
- Act as a Vessi brand ambassador, live out our core values, and provide a seamless and memorable in-store experience for our customers
- Lead by example in driving sales and high performance; ensure the team consistently meets and exceeds business goals and sales targets
- Monitor and manage store targets and KPIs such as: sales per hour (SPH), average transaction value (ATV), conversion rate, net promoter score (NPS), and other inventory metrics
- Ensure the team embraces a customer-focused mindset and consistently provides a seamless and memorable customer experience

**What We’re Looking For**:

- 1+ years of retail management or customer service experience
- Passion for delivering exceptional customer service
- Excellent verbal and written communication skills
- Great attention to detail
- Strong decision-making and problem-solving skills
- Exceptional interpersonal skills
- Ability to adapt quickly in a fast-paced environment
- Capable of lifting and carrying heavy objects
- Ability to work flexible hours and holidays

**What You’ll Get**:

- Opportunity to help build an ever-evolving brand
- Competitive wage
- 40% Family & Friends Discount
- Free Vessi product and 50% Employee Discount
- At Vessi, we are committed to creating an environment where all team members feel welcome and have the opportunity to succeed. We believe that a strong commitment to diversity and inclusion allows us to truly fulfill our mission and live out our core values. We are an equal opportunity employer and encourage people of all backgrounds, perspectives and skill sets to apply._


  • Store Lead

    2 months ago


    Richmond, Canada Team Aquatic Supplies Full time

    Team Aquatic Supplies is Hiring! Canada's retail swim experts, helping people lead healthier lives through swimming and aquatic fitness. Proudly Canadian owned and operated. Our Richmond Retail store Located inside Watermania is searching for an Enthusiastic, energetic and goal-oriented Store Lead to join our team. As the Store Lead you will have an...

  • Sales Team Lead

    4 weeks ago


    Richmond, British Columbia, Canada Terra Nova Liquor Store Full time

    Terra Nova Liquor Store Job OfferWe are looking for a skilled Sales Team Lead to join our team at Terra Nova Liquor Store.About the JobThis is a permanent, full-time position requiring 30 to 40 hours of work per week. The ideal candidate will have experience in sales and customer service, as well as strong leadership skills to manage and motivate a...


  • Richmond, British Columbia, Canada Circle K Full time

    Job Title: Retail Store Team LeadWe are seeking a highly skilled and experienced Retail Store Team Lead to join our team at Circle K. This is a permanent full-time position with a competitive salary range of $55,000 - $70,000 per annum.About the RoleThis role involves overseeing daily operations at one of our retail stores, supervising staff, managing...


  • Richmond, British Columbia, Canada CaseMogul Phone Repairs Full time

    Join CaseMogul Phone Repairs as a highly skilled Retail Store Supervisor to oversee the daily operations of our retail store. With a focus on providing exceptional customer service and driving sales, this role is ideal for individuals who thrive in fast-paced environments.About the RoleWe are seeking an experienced Retail Store Supervisor to lead our team of...


  • Richmond, British Columbia, Canada Canadian Tire Full time

    Canadian Tire is seeking a skilled Retail Store Team Lead to oversee the day-to-day operations of our retail stores.About the JobThe successful candidate will have at least 1 year of experience in a supervisory role and be able to lead a team of sales workers, ensuring excellent customer service and efficient store operations.Key ResponsibilitiesAssign tasks...


  • Richmond, British Columbia, Canada VANTAA ENTERPRISE LTD. Full time

    Job Title: Retail Store Team LeadWe are seeking a skilled and experienced Retail Store Team Lead to join our team at VANTAA ENTERPRISE LTD. as a key member of our retail operations.About the RoleThis is a permanent position requiring 40 hours of work per week. The ideal candidate will have excellent communication and leadership skills, with the ability to...


  • Richmond Hill, Ontario, Canada Petro Canada Full time

    Job DescriptionPetro Canada is seeking a highly motivated and experienced Retail Store Team Lead to join our team. As a key member of our retail operations, you will be responsible for leading a team of sales staff, managing store inventory, and ensuring exceptional customer service.Key Responsibilities:Supervise and train sales staff to achieve sales goals...


  • Richmond, Canada Save-On-Foods Full time

    PriceSmart Foods is your one stop grocery market offering an abundant selection of authentic Asian and national brand groceries at exceptional value. Explore new taste traditions with the passionate team at PriceSmart Foods, a division of Pattison Food Group Ltd. We are hiring a Centre of Store Team Lead at our PriceSmart Foods location in Richmond, BC...


  • Richmond, British Columbia, Canada e-spot Billiards & Arcade Full time

    Job Summarye-spot Billiards & Arcade is seeking a motivated Retail Store Team Lead to oversee the daily operations of our retail store. This is a full-time position that requires excellent leadership and communication skills.Key ResponsibilitiesLeadership: Supervise and mentor staff, including apprentices, sales associates, and design team members, to ensure...


  • Richmond Hill, Ontario, Canada beBee Professionals Full time $45,000 - $60,000

    OverviewbeBee Professionals in Richmond Hill is seeking an experienced Retail Store Team Lead to oversee daily operations and lead our retail team. As a key member of our team, you will be responsible for ensuring exceptional customer service, managing staff, and achieving sales goals.Salary and BenefitsWe offer a competitive salary with performance-based...

  • Store Operations Lead

    3 weeks ago


    Richmond, British Columbia, Canada Cole Haan LLC Full time

    Job OverviewCole Haan LLC is a leading retailer seeking an experienced Store Operations Lead to join our team. This exciting opportunity will see you working closely with the Store Manager to deliver exceptional customer experiences and drive sales growth.Key Responsibilities:Implement sales building strategies to achieve personal and store sales goals,...

  • Team Lead

    4 weeks ago


    Richmond Hill, Ontario, Canada Savers Full time

    Company OverviewSavers, a leading thrift retailer, champions reuse and inspires a sustainable future. With over 22,000 team members and 300+ stores across North America and Australia, we provide a unique shopping experience for millions of customers.Career OpportunityWe are seeking an experienced Team Lead to join our store operations team in Richmond Hill,...

  • Retail Store Lead

    4 weeks ago


    Richmond, British Columbia, Canada Mobil Gas Bar Full time

    Job SummaryMobil Gas Bar is seeking a skilled Retail Store Lead to oversee the day-to-day operations of our retail store. As a Retail Store Lead, you will be responsible for managing sales staff, ordering merchandise, and maintaining inventory levels.Key ResponsibilitiesAssign sales workers to duties to ensure efficient store operationsOrder merchandise to...

  • Team Lead

    2 months ago


    Richmond Hill, Canada Conspiracy Comics Full time

    **About the role** The Team Lead assists in the operational functions of the store and motivates the team to meet sales goals. The Team lead reports directly to the Store Manager and provides leadership and support when the manager is unavailable. We’re a long time family business with deep roots in the community but also with an eye to expansion and we...

  • Store Operations Lead

    3 weeks ago


    Richmond, BC, Canada Kashvi Trading Inc. Full time

    About the RoleWe are seeking an experienced Store Operations Lead to join our team at Kashvi Trading Inc. This is a challenging and rewarding role that will give you the opportunity to lead by example, motivate staff, and drive sales performance.Job DescriptionThe Store Operations Lead will be responsible for assisting the Store Manager in daily operations,...


  • Richmond, British Columbia, Canada Discount Carpet and Flooring Ltd. Full time

    Job Title: Retail Store Team LeaderWe are seeking a highly skilled Retail Store Team Leader to join our team at Discount Carpet and Flooring Ltd.Job Type: Full-timeSalary: $50,000 - $60,000 per yearAbout the RoleThe successful candidate will be responsible for leading a team of retail store staff, ensuring excellent customer service, and driving sales...

  • Store Manager

    6 months ago


    Richmond Hill, Canada Spirit Halloween Super Store Full time

    **Job Summary** This position is directly responsible for the setup, overall operation and teardown of the Store, which includes achieving the store sales plan, managing expenses and controlling shrink. The Store Manager is responsible for the setup, merchandising, pack-up and teardown of the store. The Store Manager’s work schedule is a minimum of 44...

  • Team Leader

    6 months ago


    Richmond, Canada Oomomo Store (Richmond) Full time

    Oomomo is an authentic Japanese variety lifestyle brand launched Canada-wide. To cope with our business development, we are looking for enthusiastic, organized and self-motivated individuals who can work in a fast-paced environment to join our amazing team! - **Team Leader - Cosmetics (Aberdeen Store)**_ **Responsibilities** - Offer outstanding customer...


  • Richmond, British Columbia, Canada Vessi Full time

    Company OverviewVessi is a category-defining footwear and apparel brand with roots in Vancouver, Canada. At Vessi, we believe that water is a magical ingredient for happiness and peace. Since 2018, we've been on a mission to welcome the water and share it with the world.We create 100% waterproof products that make experiencing the magic of water easier and...


  • Richmond, British Columbia, Canada VANTAA ENTERPRISE LTD. Full time

    Vantaa Enterprise Ltd. is seeking an experienced retail store supervisor to oversee the daily operations of our retail stores.Job SummaryThe retail store supervisor will be responsible for managing a team of sales staff, overseeing store inventory, and ensuring excellent customer service standards are maintained.ResponsibilitiesSupervise and motivate a team...