Program Operational Director

7 months ago

Kingston, Canada Kingston Health Sciences Centre Full time

**Title**: Program Operational Director

**Hours of Work**:Full-Time Position, Days

**Department**:Patient Care -** **Medicine Program

**Salary**: Class 10 - $151,027.75 - $181.232.38 per annum + benefits/pension

**Location**: Kingston General Hospital & Hotel Dieu Hospital sites

***:
Reporting to the Executive Director, Patient Care, the Program Operational Director (POD) is a clinical program leader at both Kingston General Hospital (KGH) and Hotel Dieu Hospital (HDH). The Program Operational Director works in partnership with a Program Medical Director (PMD) to lead their assigned portfolio within a matrix reporting structure.

Within this role the employee is accountable for contributing to the delivery of the Kingston Health Sciences Centre strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.

**RESPONSIBILITIES & DUTIES INCLUDE**:

- **Corporate Leadership**
Leads interdisciplinary teams of professionals: developing/exploring integrated service improvement initiatives that best meet the needs of the patient. In partnership with the Program Medical Director the Program Operational Director assumes primary responsibility for operational leadership within a clinical program.
- **Program Evaluation**

Responsible for planning, developing, and evaluating the operations/services within the portfolio, including budget and financial concerns. Establishes indicators that continually measure and analyze program performance against accepted benchmarks and standards and support corporate scorecards. Adjusts program operations as required to maximize operations and outcomes.
- **Integration**

Through a cross organizational reporting matrix, the POD is responsible for furthering the integration of clinical services between KGH and HDH and exploring opportunities for regional integration beyond KGH and HDH. Navigating two organizations with distinctly different systems, supports and processes, the POD must seek integration and efficiency opportunities while balancing the individual organization’s distinct cultures and values. Focus on improving quality of care in complex systems requires a strategic approach to problem solving coupled with excellent collaboration, diplomacy, and strong understanding of organizational processes, while maintaining a patient centered perspective.
- **Strategic Program Development**

Assesses, evaluates, plans, implements, modifies and continually improves service delivery in a manner that is congruent with the different and unique Mission, Vision and Values of Kingston General Hospital and Hotel Dieu Hospital. As integrated programs providing patient care, strategic program development must be innovative, patient focused and fiscally responsible, emphasizing quality, efficiency and effectiveness regardless of the facility in which the care is delivered. The POD presents significant program enhancements or changes to the appropriate organization (HDH, KGH) through comprehensive business cases or proposals that are presented internally, and may be submitted to external regional or provincial agencies for funding support.
- **Regionalization**

Assumes leadership roles in regional initiatives to enhance care provided across the LHIN and beyond (regional and provincial partners). Participates in regional planning, development of regional care models that span the continuum of care, collaborates with regional partner to identify opportunities for improvement in patient care process efficiencies.
- _NOTE: The above duties are representative but are not to be construed as all-inclusive._

**BASIC QUALIFICATIONS**
- Master’s degree in health care discipline, Business or related field (to be completed within 2-3 years)
- Member of a Regulated Health Care Profession
- Considerable position related experience required, progressive leadership in a health care setting
- Ability to think strategically at the organizational, program, unit and individual level; analytical and conceptual thinking
- Broad knowledge of overall hospital structure, operating policies and decision making processes
- Broad understanding of the health care system, related issues and trends, policies and legislation
- Ability to collaborate effectively with diverse management and employee groups and individuals
- Knowledge of management principles and theories
- Demonstrated excellence in interpersonal, written and verbal communication skills including ability to demonstrate tact and diplomacy with diverse groups of stakeholders
- Demonstrated ability to lead and influence individuals and teams within a large organization and in the context of major change, toward a vision while maintaining group cohesiveness, motivation, commitment and effectiveness
- Demonstrated ability to create an inclusive and welcoming environment that values each individual; respects their values, preferences and uni

  • Program Operational Director

    7 months ago

    Kingston, Canada Kingston Health Sciences Centre Full time

    **Title**: **Program Operational Director** **Department**: **Women & Children’s Program** **Hours of Work**:Full-Time, Days **Salary**:Class 10 - $146,628.89 - $175,953.77 per annum + pension/benefits **Union**:Non-Union **Location**: Kingston General Hospital & Hotel Dieu Hospital sites ***: Reporting to the Executive Director, Patient Care, the...

  • Program Operational Director

    8 months ago

    Kingston, Canada Kingston Health Sciences Centre Full time

    Reporting to the Executive Director, Patient Care, the Program Operational Director (POD) - Women and Children’s Program is a clinical program leader at both Kingston General Hospital (KGH) and Hotel Dieu Hospital (HDH). The Program Operational Director works in partnership with the relevant Program Medical Directors (PMD) to lead specific clinical...

  • Program Director

    7 months ago

    Kingston, Canada Westside Fellowship Christian Reformed Church Full time

    Westside Fellowship Christian Reformed Church in Kingston, Ontario is searching for a part-time program director (20 hrs/week) to lead worship and contribute to the faith formation of our local church. The church is looking for an enthusiastic Christian with a love for people and musical proficiency in a lead instrument for a one-year contract. The director...

  • Associate Director, Program Delivery

    7 months ago

    Kingston, Canada Queen's University Full time

    Associate Director, Program Delivery About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...

  • Associate Director, Program Delivery

    7 months ago

    Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Operations and Program Officer

    4 months ago

    Kingston, Canada Queen's University Full time

    Operations and Program Officer About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...

  • Operations and Program Officer

    4 months ago

    Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Assistant Program Director

    2 days ago

    Kingston, Canada ZipRecruiter Full time

    The Children's Home of KingstonJob Title: ORR Assistant Program DirectorFLSA Status: ExemptReports to: Program DirectorReporting to This Position: Case ManagersPosition Summary:The Unaccompanied Alien Children Program referred by the Office of Refugee Resettlement (ORR), provides temporary residential care and other supportive services to Unaccompanied Alien...

  • Academic Program Director

    3 weeks ago

    Kingston, Ontario, Canada Queen's University Full time

    OverviewThe Academic Program Director is a critical role at Queen's University, overseeing the academic and related activities of the school. This position requires strong leadership and organizational skills to plan and organize academic and related activities.ResponsibilitiesDirect and control academic and related activities of the school, ensuring...

  • Program Director Assistant

    2 days ago

    Kingston, Ontario, Canada ZipRecruiter Full time

    Job DescriptionWe are seeking a highly skilled Program Director Assistant to join our team at The Children's Home of Kingston. As an Assistant Program Director, you will play a crucial role in the supervision of Case Managers working within our Unaccompanied Alien Children (UAC) program.Responsibilities:Support the Program Director in ensuring high-quality...

  • Program Manager

    2 weeks ago

    Kingston, Canada Queen's University Full time

    **About Queen's University** Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Cook at Martha's Table Community Program

    7 months ago

    Kingston, Canada Martha's Table Community Program Full time

    Are you seeking a job with that extra "something"? A career that doesn't just fill your time, but fills your heart too? If you have a passion for community service, a flair for culinary creativity, and a dedication to reducing food waste, then this job opportunity might be the perfect fit for you! Martha's Table Community Program is seeking a dedicated...

  • Program Manager

    2 weeks ago

    Kingston, Canada Queen's University Full time

    Program ManagerAbout Queen's UniversityQueen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics &...

  • Senior Operations Director

    22 hours ago

    Kingston, Ontario, Canada Drake International Full time

    Job OverviewWe are seeking an experienced Senior Operations Director to lead our Not-for-Profit organization in Kingston, Ontario. This key leadership role involves heading up our operations and providing strategic guidance to the Executive and Board of Directors.

  • Senior Operations Director

    4 days ago

    Kingston, Ontario, Canada Drake International Full time

    Drake International is seeking a seasoned Senior Operations Director to spearhead their Not-for-Profit organization in Kingston, Ontario. The ideal candidate will possess a proven track record in finance and exceptional leadership skills to drive the organization's strategic vision.About Us: Our organization has been serving the community for years,...

  • Program Assistant

    4 days ago

    Kingston, Canada Queen's University Full time

    Program Assistant About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction,...

  • Executive Director, Strategic Operations

    2 days ago

    Kingston, Ontario, Canada Drake International Full time

    We are seeking an experienced Executive Director to lead our strategic operations in Kingston, Ontario.Company OverviewOur client is a reputable organization with a rich history of delivering quality services and programs. We are committed to excellence and innovation in everything we do.SalaryThe estimated salary for this role is $120,000 - $180,000 per...

  • Program Assistant

    4 days ago

    Kingston, Canada Queen's University Full time

    About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation,...

  • Multi-session Program Administrator

    2 months ago

    Kingston, Canada Queen's University Full time

    Multi-Session Program Administrator About Queen's University Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering &...

  • Program Manager

    3 days ago

    Kingston, Canada Queen's Student Alumni Association Full time

    To display this page you need a browser with JavaScript support.Competition Number: J1224-0598Position Title: Program ManagerPosition Number (Final): 00505197Employee Group: Research, Grant & ContractJob Category: AdministrativeDepartment or Area: MedicineLocation: Kingston, Ontario, CanadaGrade: 08 Review Salary Information HereHours per Week: 35Job Type:...