Sales Development Representative

3 weeks ago

Montréal, Canada Coveo Full time

**Are you ready to help open doors at the top of the sales funnel?**:
The SDR holds a key and unique position which works closely with sales, partner managers, the technical team, and marketing to qualify prospects at the top of the funnel. You are the first impression of Coveo when you reach out to a lead, and it is your job to deliver a personalized and highly credible experience, as well as initial sales qualification.

Relevance is what creates winners in digital experiences. Coveo is the world's leading cloud-based relevance platform. Using applied AI, the Coveo Relevance Cloud is the intelligence layer that transforms digital experiences, starting with intelligent search, through to specialized implementations for ecommerce, service, and workplace.

**Your main responsibilities will include**:

- Build pipeline by outbounding to V and C level Marketing, Digital, eCommerce, and IT decision makers to set discovery calls in a personalized and targeted fashion.
- Researching, targeting, and following up with your own new outbound leads.
- Continually test, improve, and refine our strategies and messaging in close collaboration with the Marketing team.
- Develop and execute strategies for digital & virtual events hosted by Coveo and third parties, in close collaboration with the Marketing team.
- Collaborate with Coveo's Partner & Alliance team to generate interest, and qualify sales opportunities.
- Work with Account Executives in North America to progress qualified leads through the sales process.
- Research and build intelligence on accounts to figure out the best strategy to land business with them.
- Be a Coveo champion by demonstrating a deep understanding of the platform, our competitive differentiators, and the value we provide our customers.
- Stay up to date on trends in the industry and marketing developments in the industry.

**To support our Growth, you'll ideally have**:

- Be bilingual, as you'll be in contact with potential customers in Quebec and the U.S. to discuss complex technology issues.
- Drive: You're a Self-starter, with street smarts and excellent influence, persuasion & motivation skills.
- Business Acumen: You can quickly assimilate and navigate a variety of B2B and B2C organizations as well as their structures & workflows.
- Communication: High-level written and oral communication for effective engagement and conveying complex ideas succinctly.
- Networking: You make connections and use your resources internally and externally to help continually improve our approach.
- A strong team spirit: You thrive in a work environment that is highly collaborative & cross functional in nature.
- Charisma: You are a natural people-person, and know how to earn support, trust, and develop long-term partnerships.
- Time Management: This role has a higher volume of outbound leads and demo requests, so ensuring that your work is being completed is essential.

**Nice to haves**:

- Prior experience in customer service roles.
- Familiarity with the Salesforce ecosystem and Salesforce CRM.
- Account-based selling and buyer-centric messaging experience.
- eCommerce experience and knowledge.

**Do we have a fit?**:
Send us your resume, and convince us that you are a must-have rather than a nice-to-have.

Even if your background does not check every single box above, please consider applying. Experience comes in many forms but passion goes a long way and we appreciate that skillsets are transferable.

**Join the CoveoLife

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