Junior Pension
3 months ago
**Junior pension and benefits Administrator**
**Responsibilities will include**:
**Customer Service**
- Answer incoming calls and address inquiries from plan members of various multi-employer pension plans.
**Records Management**
- Maintain accurate records for members and retirees by updating information as provided.
- Review client records to ensure up to date information is in place and to confirm authenticity of caller.
- Ensure all relevant parties (i.e. Plan Custodian and service providers) are notified of any changes to the member records.
- Maintain up-to-date and accurate filing of member files.
**Administration and Additional Duties**
- Handle putting together and mailing packages to members.
- Vet paperwork from members and prepare written communications for any outstanding information needed.
- Follow up on correspondence sent.
- Assist with special projects and serve as backup support for other plans as needed.
**Knowledge, Skills and Abilities**:
- Strong math and analytical skills.
- Intermediate level technology skills using a variety of software packages such as Microsoft Office 365 (e.g., Excel, Access, PowerPoint, Outlook), related databases and Internet.
- Effective listening, clear verbal and written communication skills.
- Effective customer service, interpersonal and organizational skills with the ability to maintain effective working relationships.
- Demonstrated organizational skills to effectively prioritize workload, multi-task and meet deadlines.
- Ability to handle confidential information with tact and discretion.
- Enthusiasm for digging into spreadsheets, numbers and data.
Our office is centrally located near the Brentwood Sky Train station for an easy commute from around the Lower Mainland.
**Salary**: $42,000.00-$45,000.00 per year
**Benefits**:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application question(s):
- What is your typing speed?
**Education**:
- Secondary School (required)
**Experience**:
- benefit administration: 1 year (preferred)
Work Location: In person
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