Restaurant Supervisor

3 months ago


Toronto, Canada What A Bagel Full time

**Restaurant Supervisor Job Summary**

We seek a detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will be key in supervising all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

**Restaurant Supervisor Duties and Responsibilities**
- Oversee all front and back of the house restaurant operations
- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
- Maintain quality control for all food served
- Analyze staff evaluations and feedback to improve the customer's experience
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee health code compliance and sanitation standards
- Seek ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports
- Train new employees and provide ongoing training for all staff
- Attend quarterly meetings

**Restaurant Supervisor Requirements and Qualifications**
- Significant work experience in supervising/management in the hospitality industry
- Strong working knowledge of food service
- Ability to use restaurant management software
- Strong leadership skills
- Decisive and critical thinker

Pay: $19.00-$22.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay
- Tips

**Benefits**:

- Casual dress
- Discounted or free food
- Store discount

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 2 years (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person


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