Restaurant Supervisor
3 months ago
**Restaurant Supervisor Job Summary**
We seek a detail-oriented, reliable, experienced restaurant supervisor to join our growing team. In this position, you will be key in supervising all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.
**Restaurant Supervisor Duties and Responsibilities**
- Oversee all front and back of the house restaurant operations
- Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
- Maintain quality control for all food served
- Analyze staff evaluations and feedback to improve the customer's experience
- Project future needs for goods, kitchen supplies, and cleaning products; order accordingly
- Oversee health code compliance and sanitation standards
- Seek ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports
- Train new employees and provide ongoing training for all staff
- Attend quarterly meetings
**Restaurant Supervisor Requirements and Qualifications**
- Significant work experience in supervising/management in the hospitality industry
- Strong working knowledge of food service
- Ability to use restaurant management software
- Strong leadership skills
- Decisive and critical thinker
Pay: $19.00-$22.00 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
- Tips
**Benefits**:
- Casual dress
- Discounted or free food
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
**Education**:
- Secondary School (preferred)
**Experience**:
- Hospitality: 2 years (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Smart Serve (preferred)
Work Location: In person
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