Manager - Salesforce, Information Technology

3 weeks ago

Montréal, Canada Houghton Mifflin Harcourt Full time

**Job Requisition ID**: 17944

Gestionnaire - SalesForce, Technologies de l'information

Qui nous sommes
HMH est une entreprise technologique spécialisée dans l’apprentissage dont la mission est d’offrir des solutions connectées qui engagent les élèves, responsabilisent les éducateurs et améliorent les résultats scolaires. En tant que principal fournisseur de programmes éducatifs de base allant de la maternelle à la fin du secondaire, de solutions supplémentaires et d’intervention ainsi que de services d’apprentissage professionnel, HMH s’associe à des éducateurs et à des districts scolaires afin de proposer des solutions qui libèrent le potentiel des élèves et étendent les capacités des enseignants. HMH dessert plus de 50 millions d’écoliers dans 150 pays différents.
L’organisation des technologies de l’information se transforme pour réaliser notre mission: devenir un chef de file dans la transformation numérique et, en tant que partenaire stratégique, innover et fournir les solutions les plus avantageuses et les plus compétitives dans toutes les fonctions de l’entreprise. Notre ambition est d’être un leader numérique en innovant, en développant et en fournissant des technologies de pointe telles que l’automatisation des processus robotiques et l’intelligence artificielle pour résoudre certains de nos plus grands défis opérationnels. Nos professionnels auront des compétences commerciales pertinentes pour connecter nos partenaires aux technologies qui propulsent les entreprises à offrir la plus grande valeur à HMH et à ses clients.

Nous bâtissons une équipe de professionnels de l’informatique dotée d’un grand désir d’apprendre, d’une concentration constante sur le service client, d’une curiosité technologique envers les possibilités futures et qui fait preuve de créativité pour résoudre les défis commerciaux avec des technologies de pointe. Notre équipe trouvera des moyens de travailler ensemble, de créer un sentiment de communauté où il est sécuritaire de prendre des risques et d’apprendre ensemble et de développer nos carrières. Tous ses membres auront la possibilité de travailler sur de nouvelles technologies. Nous allons travailler ensemble, apprendre ensemble et nous amuser ensemble. En équipe, nous dirigerons la transformation numérique de HMH.

Votre rôle

**Tâches et responsabilités**:
Vos tâches et responsabilités comprennent, mais sans s’y limiter, les éléments suivants:
Collaborer à toutes les activités qui ont trait à la vente et aux revenus de l’entreprise afin de bien cerner les exigences et priorités informatiques
Travailler en étroite collaboration avec l’équipe d’architecture d’entreprise afin d’évaluer la mise en place de nouveaux outils ou l’amélioration d’outils existants.
Définir, hiérarchiser et commanditer les initiatives de programme et de projet pour l’entreprise
Communiquer les besoins de l’entreprise aux équipes informatiques appropriées afin de garantir une adéquation entre les besoins de l’entreprise et ses capacités techniques
Maintenir une connaissance à jour des orientations actuelles et futures de l’industrie et des technologies associées et, le cas échéant, faire des recommandations afin d’établir de nouveaux systèmes ou technologies ou d’améliorer ceux qui existent
Assurer la gestion et le contrôle des fonds qui lui sont affectés pour ses projets

Expérience requise
Obligatoire
Minimum de trois ans d'expérience professionnelle en tant que responsable du développement - Salesforce
Trois ans d’expérience minimums avec les méthodologies agiles, notamment les environnements d’amélioration continue et Lean

Leader autonome et solide capable d’organiser des équipes pour fournir des solutions pertinentes et de qualité à nos clients internes
Expérience en développement et mise en œuvre de changements de systèmes et de processus informatiques visant à améliorer les performances de l’entreprise
Ouvert à voyager jusqu’à 10 % des heures travaillées

De préférence
Forte préférence pour une personne maîtrisant SFDC
Capable d’exercer plusieurs fonctions et travailler pour diverses organisations, en plus de savoir instaurer des relations de travail de confiance
Capable d’apprendre et de suivre les processus tout en identifiant leurs possibilités d’amélioration
Capacité à gérer les conflits et les situations difficiles

Compétences recherchées
Inspire la confiance
Valorise la différence
Axé sur les clients
Cultive l’innovation
Proactif

Manager - SalesForce, Information Technology
Who We Are
HMH is a learning technology company committed to delivering connected solutions that engage learners, empower educators, and improve student outcomes. As a leading provider of K-12 core curriculum, supplemental and intervention solutions, and professional learning services, HMH partners with educators and

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