Service Coordinator

4 weeks ago

Val Caron, Canada CIMCO Refrigeration Full time

Position Summary
CIMCO is looking for a permanent full time Service Coordinator for the office in Sudbury.

Role Responsibilities
- Coordinating service jobs between customers and mechanics with support from the Service Manager
- Dispatching mechanics and maintaining overall schedule
- Handle incoming customer calls
- Create service orders and input in SAP system
- Review of customer service reports and timesheets for quality control purposes and compliance
- Liaise with parts suppliers, sales, billing, warranty and engineering departments
- Ordering/coordination of parts and materials
- Maintain inventory and warehouse control
- Assist in ongoing aspects of corporate safety program

Required Professional Knowledge, Skills & Qualifications
- Efficient & accurate data entry skills
- Knowledge of SAP or other ERP systems is preferred
- Detail oriented
- Highly organized with strong attention to detail and timelines
- Ability to work both independently and within a team setting
- Flexibility to navigate changing business demands.

**Job Types**: Full-time, Permanent

**Salary**: From $45,000.00 per year

**Benefits**:

- Company pension
- Dental care
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

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