Operations Admin I

4 months ago


Dorval, Canada Fedex Canada Full time

Responsable d’accomplir les fonctions administratives et administratives pour tous les secteurs opérationnels des centres de tri et de la succursale, y compris le transport longue distance, l’assurance de la qualité et le service
à la clientèle. Répondre rapidement aux colis endommagés ou mal adressés afin d’optimiser les délais de livraison. Servez-vous de la première ligne de contact d’un client pour une variété de
problèmes.

**Essential Functions**
- Reviews, researches and/or enters data in various systems to support respective functional area Compiles data and provides various regular and adhoc reports to management for review and determination.
- Serves as frontline customer service to receive
- Solve and-or escalate customer inquiries and issues
- Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and-or files for review
- In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:

- Additional Quality Assurance-Loss Prevention essential functions:

- Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
- Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
- Ensures all packages receive appropriate scan statuses.
- Inspects and handles hazardous material damages as per policy.
- Ensures all loose product is accounted for as per company policy
- Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
- Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management
- Additional Linehaul essential functions:

- Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.
- Enters settlement adjustments as directed by manager Compiles required documentation to establish and maintain
- Department of Transportation (DOT)-required files.
- Verifies timely log entry into system Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
- Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
- Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution
- Performs other duties as assigned.

Scolarité minimum
- Diplôme d’études secondaires ou GED requis

Expérience minimum
- Deux (2) ans d’expérience en service à la clientèle, en travail de bureau ou dans un domaine connexe ; expérience dans un environnement d’exploitation de quai ou dans un centre de distribution, de préférence

Connaissances et compétences
- Techniques générales telles que la dactylographie, la saisie et l’examen des données ; et l’utilisation du téléphone, du photocopieur et de la télécopie
- Techniques de service à la clientèle nécessaires pour répondre efficacement et professionnellement aux demandes
- Aptitudes de gestion du temps, compétences organisationnelles et multitâches nécessaires pour travailler dans un environnement rapide, gérer diverses tâches et des priorités changeantes, tout en

maintenant une grande attention aux détails et à la précision pour atteindre les tâches et objectifs quotidiens.

Conditions de travail

Certains déplacements peuvent être requis.

**Qualifications Requises**:
**Transparence Salariale**:
**Salaire**:
**Détails Supplémentaires**:Poste Temporaire / Fixed term Monday to Friday (fixed term, part time) - 21:30 to 02:30

DÉNI DE RESPONSABILITÉ
- de leur dossier de conduite courant,
- des résultats de leur entrevue et
- des résultats de toute évaluation de leurs compétences de conducteur.


  • Operations Admin I

    14 hours ago


    Dorval, Canada FedEx Ground Careers Canada Full time

    **Auto req ID**: 343597BR **Position Title**: Operations Admin I **Position Type**: Part time **Employee Type**: Non-Exempt **Address**: 2000 Chemin St Francois **City**: Dorval **State**: Quebec **Zip Code**: H9P 1K2 **Domicile Location**: FXG-CAN/CAN/Q6104/Montreal-Local **Other Job Description Information**: Part Time fixed term position for...

  • Operations Admin I

    7 months ago


    Dorval, Canada FedEx Ground Careers Canada Full time

    **Position Title**: Operations Admin I **Job Summary**: Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves...

  • Operations Admin I

    7 months ago


    Dorval, Canada FedEx Ground Careers Canada Full time

    **Position Title**: Operations Admin I - HR **Job Summary**: Provides clerical and administrative support to the human resources (HR) department. May also provide clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customer service. **Essential Functions**: **Minimum...

  • Operations Admin Ii

    6 months ago


    Dorval, Canada FedEx Ground Careers Canada Full time

    **Position Title**: Operations Admin II **Job Summary**: Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time....

  • Operations Admin Ii

    7 months ago


    Dorval, Canada FedEx Ground Careers Canada Full time

    **Position Title**: Operations Admin II **Job Summary**: Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time....

  • Operations Admin I-1

    7 months ago


    Dorval, Canada Fedex Canada Full time

    Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of...

  • Operations Admin I-1

    7 months ago


    Dorval, Canada Fedex Canada Full time

    Responsable d’assurer les fonctions de secrétariat et d’administration pour l’ensemble des zones opérationnelles du centre et de la succursale, y compris le transport routier, la gestion des dossiers, l’assurance qualité et le service client. Traite rapidement les colis endommagés et mal adressés afin d’optimiser les délais de livraison....

  • Operations Admin Ii

    4 months ago


    Dorval, Canada Fedex Canada Full time

    **Minimum Education** - High School Diploma or GED required **Minimum Experience** - Two (2) years customer service, clerical or related experience required; experience in dock operations environment or distribution center setting preferred Knowledge Skills and Abilities - General business skills such as typing; data entry and review; and use of phone,...

  • Operations Admin Ii

    4 months ago


    Dorval, Canada Fedex Canada Full time

    Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customerservice. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety ofissues. **Essential...

  • Operations Admin Ii

    2 months ago


    Dorval, Canada Fedex Canada Full time

    Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, quality assurance and customerservice. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety ofissues. **Essential...

  • Cashroom Clerk I

    3 days ago


    Dorval, Canada HMSHost at Montréal–Pierre Elliott Trudeau International Airport Full time

    **Summary**: The Cashroom Clerk I is a junior level cashroom clerk responsible for performing a variety of clerical accounting functions, such as compiling and sorting operating cash, calculating and verifying cash amounts, and processing bank deposits and withdrawals, as well as performing all other responsibilities as directed by the business or assigned...

  • Operations Admin Ii

    4 months ago


    Dorval, Canada Fedex Canada Full time

    Scolarité minimum - Diplôme d’études secondaires ou GED requis Expérience minimum - Deux (2) ans d’expérience en service à la clientèle, en travail de bureau ou dans un domaine connexe ; expérience dans un environnement d’exploitation de quai ou dans un centre de distribution, de préférence Connaissances et compétences - Techniques...

  • Operations Admin Ii

    2 months ago


    Dorval, Canada Fedex Canada Full time

    Responsable d’accomplir les fonctions administratives et administratives pour tous les secteurs opérationnels des centres de tri et de la succursale, y compris le transport longue distance, l’assurance de la qualité et le service à la clientèle. Répondre rapidement aux colis endommagés ou mal adressés afin d’optimiser les délais de livraison....


  • Dorval, Canada Lester B. Pearson School Board Full time

    **REGIONS** **Director: Deborah Dixon** **Qualifications**: Hold a Diploma of Vocational Studies in a specialty appropriate for the class of employment, a Secondary School Diploma or a diploma or an attestation of studies recognized as equivalent by the competent authority and have six (6) years of pertinent experience. **AND** Have a thorough knowledge...


  • Dorval, Canada LISI Aéronautique Canada Full time

    **ENGLISH TO FOLLOW BELOW** **Élevez votre carrière en aérospatiale avec LISI Aerospace Canada : Un héritage de stabilité et d'excellence !** Vous êtes à la recherche d'une destination de carrière qui combine l'attrait de l'industrie aérospatiale avec l'assurance de la stabilité et de la longévité ? Ne cherchez pas plus loin que LISI Aerospace...


  • Dorval, Canada LISI Aéronautique Canada Full time

    **ENGLISH TO FOLLOW BELOW** **Élevez votre carrière en aérospatiale avec LISI Aerospace Canada : Un héritage de stabilité et d'excellence !** Vous êtes à la recherche d'une destination de carrière qui combine l'attrait de l'industrie aérospatiale avec l'assurance de la stabilité et de la longévité ? Ne cherchez pas plus loin que LISI Aerospace...


  • Dorval, Quebec, Canada Randstad Full time

    Job OverviewRandstad is seeking a skilled Parts Coordinator to join our team in the Transport industry. This individual will work closely with the logistics and parts departments to ensure seamless operations.


  • Dorval, Canada DPX I NatPro Full time

    **Job Details**: Natpro is looking for a **bilingual Applications Specialist** to work closely with the Outside Sales team to review and develop comprehensive pump and compressor solutions and generate formal quotations for our clients in multiple markets across Canada. In this role you will be reviewing RFQ’s, working with key suppliers and preparing...

  • Parts Administrator

    6 months ago


    Dorval, Canada DXP I NatPro Full time

    **DXP/ National Process Equipment** is looking to add a **Parts ? Customer Service Representative** to their team in Montreal. In this role you will be responsible to prepare and issues parts quotations directly to end user accounts. You have great attention to detail, with a balanced approach, a sense of urgency. This role requires you to work with a wide...

  • Parts Administrator

    7 months ago


    Dorval, Canada DXP I NatPro Full time

    **DXP/ National Process Equipment** is looking to add a **Parts - Customer Service Representative** to their team in Montreal. In this role you will be responsible to prepare and issues parts quotations directly to end user accounts. You have great attention to detail, with a balanced approach, a sense of urgency. This role requires you to work with a wide...