Manager Solution and System Integration

2 weeks ago

Canada Canadian National Railway Full time

At CN, we work together to move our company—and North America—forward. Be part of our Information & Technology (I&T) team, a critical piece of the engine that keeps us in motion. From enterprise architecture to operational technology, our teams use the agile methodology to automate and digitize our railroad ensuring our operations run optimally and safely and our employees can focus on value-added tasks. You will be able to develop your skills and career in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us

**Job Summary**

The role of Manager Solution and System Integration is responsible for the successful deployment of advanced Telecom solutions, specifically in the domain of Video Surveillance, Wifi, Cellular Access infrastructure and Telephony. The manager leads a solution design / integration team for these domains and ensures that all business requirements are met by the project team members, and contributes to the global evolution of CN’s I&T. The manager is a key player in the organization, ensuring his/her team delivers solutions that are secured, reliable, available, resilient, performant, and aligned with business requirements and architecture patterns.

**Main Responsibilities**

**People Leadership**
- Focuses on communications and fosters collaboration by regularly providing updates to teams about ongoing initiatives and encouraging teams to work together to accomplish common goals and learning
- Creates and enables a positive and engaging work environment by ensuring individual strengths are uncovered and leveraged through frequent and focused conversations - collaborates, coaches and builds connections with employees
- Partners with HR to bring new talent to the organization by determining which skills and roles will be required in the future and by making thoughtful hiring decisions promoting diversity
- Provides a positive and welcoming onboarding experience to all new employees by ensuring they have access to the tools and resources needed to fulfill the requirements of their job
- Recognizes employee milestones (service awards, retirements, etc.) as well as significant contributions and enhanced responsibilities
- Participates in succession planning by contributing to the yearly talent review cycle and identifying employees with the potential to move up the management and technical paths
- Creates a competence Development plan for the team and supports employee development by having regular career conversations with all employees (documented and tracked) and supporting them in reaching their career goals
- Ensures knowledge is preserved through cross-training, lunch & learns type of sessions, etc., for key skill sets in the team and within the organization (knowledge transfer)
- Manages employee performance by ensuring employees who are not meeting expectations are identified and supported through the performance improvement process
- Leads a team of 10-20 full time employees and from ~0-5 consultants (as need basis)

**Technical Leadership**
- Review design decisions, technical blueprints and functional designs (technical low-level design) ensuring team is aligned with existing patterns and solution architecture documents
- Performs upper management technical presentations
- Supports activities to transfer new solutions to the Operational Support teams (T2C) and supports and supervises change controls done by the team
- Supports deployment/migration strategy and guide project team and operations
- Engages with the team internal customers to capture functional and non-functional requirements
- Ensures team solution documents (solution designs, deployment instructions, test procedures, test reports, etc.) are completed as per templates/standards with high level of quality.

**Project Delivery & Technology innovation Leadership**
- Participates with product managers to define the roadmap (hardware & software) based on CN strategy & I&T technology needs
- In collaboration with the project team, participates in project scoping, estimates, etc., working closely with all stakeholders
- Supports Project Managers during the project delivery phase and helps remove roadblocks
- Supports Team POC/POT in Lab to test new solutions, configurations and software
- Works with procurement team and with vendors/partners to resolve issues and address present and upcoming requirements
- Develops strong partnerships with Architecture, delivery and operations teams to provide feedback on deployment challenges/gaps
- Identifies opportunities to optimize/improve current processes, solutions, etc.

**Requirements**:
**Education/Certification/Designation**
- Bachelor’s degree in Business, Computer Science, Computer Engineering, Electrical Engineering, a related field of study, or equivalent work experience
- Master degree in the technology field an asset

**Skills/Knowledge**
- Strong technical background in va

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