Junior IT Support Field Technician
3 days ago
**Junior IT Field Technician**
We are looking for a junior IT field technician to join our team, and that could be you
For over 13 years, Gennix Consulting has served the Lower Mainland business community with high-quality, professional IT support services. Gennix is a managed service provider (MSP) that focuses on building solid client relationships.
**The Type of Person We're Looking For**
What does a Junior Field Technician do?
A Gennix junior field technician must be willing to jump in on tasks like troubleshooting software issues, hardware configurations, and network cabling.
Duties include the following:
- Troubleshooting hardware issues in our workshop, installing and testing software
- Delivering equipment to client sites, troubleshooting fundamental IT issues, and helping our senior technicians by providing onsite assistance
- Running network cable for computer, WiFi, and VOIP phone connections
Our junior technicians report directly to the Director of Client Services.
Qualifications and Skills
Gennix IT Technicians require soft skills and technical aptitude to perform their jobs effectively. Our techs interact with a wide variety of clients, many without advanced technical skills, and must be able to communicate patiently and effectively.
- Oral and written communication
- Some understanding of computer networks and systems
- Ability to communicate technical concepts
- Two years of related work experience
- Discretion and confidentiality
- Time management skills
- Organizational aptitude
- Secondary Education Diploma
**Requirements**:
We have a few mandatory requirements for our junior field technicians
- Valid driver's license and use of a vehicle (mileage and business use of vehicle insurance are reimbursed)
- Eligibility to work in Canada
Salary and Benefits
- Starting Salary Range: $35,000 - $50,000 per year
- Limited medical benefits
- Three weeks vacation
- Reimbursements for certification exams passed during employment
- Office snacks and drinks
**Salary**: $35,000.00-$50,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Langley, BC: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Licence/Certification:
- Drivers license Class 5 (required)
Work Location: In person
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