Unit Clerk

**Company Description**
Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

The Complex Transitional Care unit has a dedicated and ambitious multidisciplinary team whom are committed to providing exemplary patient and family centered care. The day to day activity of the unit is ever changing as the patient population and diagnoses are so diverse. The unit is supported by a Clinical Resource Nurse, a Professional Practice Clinician and a Patient Care Manager. Halton Healthcare is proud to be an employer of choice who encourages staff to engage in continuous learning and take part in leadership initiatives in order to help realize their career goals.

Duties will include a variety of reception and clerical functions including registering patients; answering telephone; completing requisitions; transcribing doctors' orders; scheduling appointments; ordering and maintaining inventory of supplies; filing; data entry on computer system; staff scheduling.
- Enters lab orders in Meditech
- Transcribes physician orders
- Updates information in McKesson Visibility in collaboration with the Clinical Resource Nurse
- Validates healthcare coverage
- Validates appropriate insurance information
- Creates and closes treatment records
- Answers telephone
- Addresses inquiries from the public, family and hospital staff
- Completes various clerical tasks/audits as required
- Assembles charts
- Works with accommodation staff to identify opportunities to meet patients preferred accommodations
- e-Schedule entries, edits and staffing calls as necessary
- Enters Maintenance and IS requests as necessary
- Other duties as assigned

**Qualifications**
Halton Healthcare endeavors to hire individuals who are competent in their chosen profession and who exemplify our mission, vision and values of accountability, respect and compassion which guide our individual behaviours and attitudes.
- Recent Medical Office Administration diploma from a recognized college required and/or a minimum of 1 year recent relevant experience in a similar clerical role in a clinical setting required
- Medical terminology certificate required
- Must have experience with the Meditech Patient Information System
- Must have experience with other patient care related databases i.e. Critical
- Familiarity with computers and accessory equipment - printers, scanners
- Advanced keyboarding and extremely accurate data entry skills required
- Minimum of 30 wpm typing speed required
- Accurate spelling is required
- Able to work with mínimal supervision and to prioritize work
- Demonstrated excellent interpersonal and organizational skills
- Must be able to read, write, speak and understand English fluently
- Demonstrated excellent customer service skills and the ability to diplomatically respond to physicians, staff and family inquiries in a demanding work environment
- Must be able to meet the physical demands of the position which involves frequent sitting, standing and reaching
- Satisfactory employment and attendance record required

Preference will be given to those applicants with greater than 2 years’ Unit Clerk experience in a Medical/ Surgical In-patient unit setting.

**Salary**: $27.69 - $28.26 per hour

**Date Posted**: November 14, 2024

**Internal Applicants due by**:November 21, 2024

**REF1325R**

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

Halton Healthcare is committed to providing accommodations for applicants with disabilities._ In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure yo