Food Service Manager
2 weeks ago
**Job Title**: Food Service Manager
**Location**: Red Tomato Pies Lethbridge
**Employment Type**: Full-Time
**About Us**:
Red Tomato Pies Lethbridge is a fast-growing pizza franchise committed to crafting delicious moments with every slice. We pride ourselves on providing high-quality, fresh pizzas and menu items that bring flavor and community together. We are looking for passionate and dedicated individuals to join our team and contribute to our success.
**Position Overview**:
As a Food Service Manager at Red Tomato Pies Lethbridge, you will play a vital role in ensuring the smooth operation of our front counter and kitchen. Reporting to the store owners and General Managers, you will be responsible for supervising staff, providing front counter assistance, cooking pizzas and other menu items, and leading the delivery of exceptional customer service. This position is ideal for individuals who are enthusiastic about food service, enjoy working in a fast-paced environment, and have a passion for leadership.
**Key Responsibilities**:
- Supervise and coordinate the activities of front counter and kitchen staff to ensure efficient service.
- Provide front counter assistance, including taking customer orders, processing payments, and handling inquiries.
- Prepare and cook pizzas and other menu items according to Red Tomato Pies' quality standards and recipes.
- Ensure a clean, organized, and safe work environment by following food safety and hygiene regulations.
- Train and mentor new team members, ensuring they understand their roles and responsibilities.
- Handle customer complaints or issues with professionalism and a focus on resolution.
- Monitor inventory levels and assist with ordering supplies as needed.
- Assist with opening and closing duties, including cash handling and balancing.
**Qualifications**:
- Previous experience in a supervisory role within the food service industry is preferred.
- Strong communication and interpersonal skills, with a customer-focused attitude.
- Ability to multitask and work efficiently under pressure in a fast-paced environment.
- Knowledge of food safety practices and regulations.
- A positive and team-oriented mindset with strong leadership abilities.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Must be legally allowed to work in Canada
**Why Join Us?**
- Competitive wage with opportunities for advancement.
- Comprehensive training and ongoing support.
- A positive and collaborative work environment.
- Opportunities to develop your skills and grow with the company.
**How to Apply**:
Pay: $18.00-$24.50 per hour
Expected hours: 40 per week
Additional pay:
- Retention bonus
**Benefits**:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Flexible language requirement:
- French not required
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
- Food preparation: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Food Handler Certification (preferred)
Work Location: In person
Application deadline: 2025-01-30
Expected start date: 2025-02-07
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