Dispatcher
3 weeks ago
**Dispatcher**:
Our team in **Montreal** currently has an opening for a **Dispatcher**
**YOUR ROLE & RESPONSIBILITIES**:
**Purpose of Position**:
Reporting to the Senior Operations Manager - Eastern Canada, this role will oversee the scheduling of all deliveries/pick-ups for both the packaged and bulk (team of 2 dispatchers and over 20 drivers).
- Ensuring safe and optimized deliveries and pick-ups (bulk and packaged)
- Ensuring fleet repairs and maintenance are properly scheduled, managed and accounted for
- Approve invoices and liaise with Sr. Ops Mgr for any CAPEX requirements
- Organize and chair monthly driver meetings (with respective dispatchers)
- Ensuring Near Misses are reported, recorder and shared
- Update and responsible for department KPI’s
- Ensuring driver POVL’s provided in timely manner
- Ensuring any property, vehicle damages are reported and investigated in timely manner
- Partake in driver interview and onboarding process
- Communicate with CSR re. any customer related issues
- Manage and keep track of NOGO’s - root causes, costs etc.
- Support and coach dispatchers and drivers as required
**YOUR PROFILE**:
- Well organized
- Multitasker
- Team Player
- Excellent communications and customer service skills
- Comfortable working under mínimal supervision
- Ability to prioritize in a fast paced and changing environment
- Demonstrated capability to take initiative
- Effective communication and teamwork skills
- Ability in delivering results
- Ability to work well under tight deadlines
**OUR OFFER**:
**INTERESTED?**:
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