French Languages Services Coordinator

1 month ago

Midland, Canada Huronia Transition Homes Full time

Huronia Transition Homes is non-profit organization working to end all violence against all women. We operate 5 primary programs, including La Maison Rosewood Shelter, a woman-centered organization that provides support to women who are fleeing violence, or are experiencing homelessness. We are committed to providing our services within an intersectional feminist and harm reduction integrated environment.

Key responsibilities include:
FLS capacity
- Support in the overall organizational capacity to meet the unique needs of French speaking women in service.
- Ensure that HTH participates, recognizes and respects the right of all francophone women to receive service in their own language and will work diligently to ensure that all of their intake processes and procedures articulate this commitment and agree to inform women of the establishment of a meeting with a francophone counsellor.
- Ensure that the principals contained on the FLS Referral Agreement for Violence Against Women Agencies of Simcoe County are understood and implemented within the organization.
- Develop and provide training to enhance staff and Board capacity of the French language, and knowledge of the FLS act of Ontario. Ensure accountable French language service provision, inclusive of appropriate policies and procedures.
- Make recommendations for HTH to improve FLS policies, procedures and practices.
- Increase HTH’s network within the francophone community.
- Enhance organizational capacity to evaluate FLS services and create formal feedback mechanism for women engaged at La Maison Rosewood in French services.

Team Support
- Individually and in team settings, support staff to ensure programs and services are delivered in accordance with approved policies and procedures and the FLS Referral Agreement for Violence Against Women Agencies of Simcoe County
- Support organizational understanding of the FLS referral agreement for Violence Against Women Agencies of Simcoe County
- Support in the recruitment process for French speaking employees
- Provide orientation and training to FLS program staff in accordance with the FLS Referral Agreement and the approved policies and procedures of HTH
- Identify FLS team and individual training needs and forward recommendations.

Communications and Development
- Develop French language materials, for programming and promotion.
- Complete translation of HTH resources inclusive of website, and promotional materials into the French language.
- Integrate the French language into HTH’s communication strategy, inclusive of HTH’s social media strategy.
- Develop social media content in the French language
- Develop and implement an outreach strategy in consultation with the Development Manager to raise awareness about la Maison Rosewood’s French language services.

Program Administration
- Develop an action plan to implement HTH’s FLS quality improvement plan
- Identify and forward recommendations for procedural amendments to the Director of Human Resources and Operations
- Establish quality assurance standards and develop quality assurance mechanisms for FLS across the organization
- Monitor and compile service statistics and report variances to the Director of Programs and Services
- Prepare statistical reports and monitor performance indicators of the project
- Strengthen relationships with agencies of the FLS Referral Agreement, to encourage referrals according to the principals contained in the Agreement.
- Participate in public speaking/public education opportunities as approved by the Director of Programs and Services following the HTH policies and procedures.
- Other reporting as required

Team & Agency Participation
- Model and engage in open, direct, respectful communication
- Work collaboratively as a member of the team and as a member of the organization
- Abide by all policies, procedures, rules and regulations of Huronia Transition Homes
- Abide by the principals, and process of the FLS Referral Agreement.
- Promote a healthy and respectful workplace
- Participate in applicable training and all team meetings
- Perform other duties as assigned
- Bachelor’s degree in a relevant discipline such as communications, women and gender studies, French language and/or equivalent life/work experience
- First Aid/CPR Certification
- WHMIS
- Superior written and verbal French language skills
- Knowledge of issues and complexities reflected within the violence against women framework
- Strong proficiency in IT skills, inclusive of knowledge of Microsoft Office suite
- Group planning and facilitation skills
- Solid problem solving and conflict resolution skills
- Excellent organizational and time management skills
- Ability to work independently and as a team member
- Excellent interpersonal communication skills
- Office environment but may include non-standard workplaces
- Standard work week with occasional need to work evenings, shifts and overtime/flex hours to accommodate program requirements

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