Floor Supervisor

3 months ago

Red Deer, Canada Sunset Grill All Day Breakfast Full time

'''Duties'''
- Supervise and oversee the daily operations of the floor
- Ensure excellent customer service is provided at all times
- Train and develop floor staff to deliver exceptional service
- Monitor and maintain inventory levels
- Implement and enforce company policies and procedures
- Handle customer inquiries, complaints, and escalations in a professional manner
- Collaborate with other departments to ensure smooth operations
- Conduct regular performance evaluations for floor staff

'''Qualifications'''
- Previous experience in a retail management or supervisory role
- Strong leadership and supervisory skills
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Knowledge of recruiting, hiring, and training processes
- Proficient in Microsoft Office Suite
- Ability to work in a fast-paced environment

Preferred Qualifications:

- Experience on Social Media and Customers Satisfaction
- Experience with price setting and inventory management
- Experience on payroll control system
- Experience on Food quality and presentation

**Job Type**: Part-time

**Salary**: $16.37-$19.49 per hour

Expected hours: 20 - 25 per week

**Benefits**:

- Store discount

Schedule:

- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Red Deer, AB T4P 0Y5: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)

Work Location: In person

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