Business Analyst

3 weeks ago

Mississauga, Canada Bayshore HealthCare Full time

Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.

Our Solution Architecture team is looking for a Business Analyst to join their growing team. The Business Analyst will collaborate with cross-functional team and deliver solutions by conducting research, analysis and implement best practices.

The Business Analyst reports directly to the Director of Solution Architecture.

**Key Duties and Responsibilities**
- Collaborate with business groups to gather and document requirements for new initiatives and projects.
- Analyze and evaluate business processes to identify opportunities for improvement.
- Work with cross-functional teams on delivering solutions that meet business requirements and improve overall efficiency.
- Support the design and evaluation of solution options by conducting research and analysis on industry trends and best practices.
- Develop detailed functional specifications to support the development of custom solutions.
- Facilitate requirements gathering sessions with stakeholders and ensure all requirements are captured and prioritized.
- Elicit Data Retention & Archiving requirements as inputs to Enterprise Data Archiving Strategy.
- Standardize and create templates for various requirements and architecture artifacts such as Business Requirements Document (BRD), Request for Proposal (RFP), Use Cases, and Solution Architecture.
- Ensure solutions are aligned with the company’s overall strategy and goals.
- Work with Business Stakeholders and Architects to document and maintain business capabilities matrix
- Use and standardize variety of requirements modelling techniques - such as user stories, process mapping, acceptance criteria, and business rules - to convey information.
- Participate in ongoing internal and/or external continuing education activities
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System
- Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel
- Complete other tasks as requested

**Work Location**: Mississauga (hybrid) at least 2 days onsite weekly

Job Qualification

**Education and Experience**
- 5 years of experience as a business analyst (or equivalent) role; Healthcare Industry experience will be a plus.

**Other Skills**
- Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
- Familiarity with Agile methodologies and experience working on software development projects.
- Ability to elicit and document both Functional and Non-Functional Requirements
- Excellent problem-solving skills and attention to detail.
- Passion for the healthcare industry and a desire to make a positive impact in the field.
- A talented facilitator skilled in negotiation and influencing.
- Ability to work effectively in a fast-paced, deadline-driven environment.
- Proficient in using productivity tools such as MS Office, Miro, Visio, JIRA etc.
- Nice to have: Healthcare Industry Experience, familiarity with Power BI, M365, D365.

LI-Hybrid

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