Business Systems Analyst

3 weeks ago


Mississauga, Canada Merative Full time

Join a team dedicated to supporting the crucial mission of improving health outcomes.

As a Business Systems Analyst on the Social Program Management (SPM) Curam Services team, you will have responsibility in the delivery of SPM (Curam) project implementations.

Merative Job Description

Job Title: Business Systems Analyst

Location: Ottawa, Toronto ON (CANADA)

Merative is now searching for a Business Systems Analyst to join our team As a Business Systems Analyst on the Social Program Management (SPM) Curam Services team, you will have responsibility in the delivery of SPM (Curam) project implementations.

Required Professional Expertise
- At least 5 years’ experience in a Business (IT) analyst/consulting role.
- Hands on experience in planning and conducting requirement elicitation/design (JAD) sessions/Design Thinking sessions.
- Experience in stakeholder management/Enterprise Analysis.
- Excellent Presentation and Interpersonal skills.
- Hands on experience in Requirement management process and related tools.
- Hands on experience in creating and presenting screen designs - storyboarding, user journey maps, conceptual models and flow diagrams and familiarity with relevant tools.
- Experience is creating design specification documents.
- Excellent written and oral communication.
- Readiness to travel 75% travel annually

Preferred Professional Experience:

- At least 3 years’ experience in social services /Human services programs in Government/Public sector - such as social welfare, children services, income support, employment services.
- Experience in business solution design and customer off the shelf (COTS) product fit/gap analysis (Curam SPM is added value),
- Exposure to various ERPs, SaaS background
- Ability to plan and conduct user research, usability testing and competitor analysis
- Knowledge and experience leading Business or IT solutions testing
- Industry recognized certifications such as CBAP and /or completion of BA related courses.
- Bilingual English & French


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