Knowledge Management Specialist

6 months ago

Ottawa, Canada AECOM Full time

**Company Description** Work with Us. Change the World.**

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.
**Job Description** AECOM **is seeking a **Knowledge Management Specialist** to join our Marketing team. This position can be based out of our Kitchener, Markham, Mississauga or Ottawa, ON offices.

**Job Summary**:
Reporting to the Knowledge Management and Systems Lead, Marketing, Canada Region, the Knowledge Management Specialist will be responsible for maintaining business development and marketing content including proposal answers, people/project content and generating new proposal content and narratives. The job incumbent will identify best practices and support training/instruction for internal teams and stakeholders; coordinate across the business to create solutions and improve knowledge centres for intelligence sharing; support market research and leverage data systems to support proposal strategy and business strategic planning efforts.

**Major Responsibilities**:
Content Management / Knowledge Harvesting and Sharing
- Work Winning Hub and Collateral Libraries
- Support collateral harvesting and narrative development for upload to Americas Library; lead narrative development activities in coordination with marketing team members and SMEs.
- In conjunction with the marketing team, support updates to regional and global Knowledge Management (KM) marketing collateral libraries (Pursuit, Resume, Narrative, Project, and People Profiles).
- Support sourcing new content from regional projects and pursuit teams, focusing on regional-specific topics.
- Support information requests for site content and searches.
- Support team in site analytics or research to improve site content and access, and awareness.
- Review the knowledge base to identify areas that need to be updated/expanded/developed.
- Assist on creating business requirements document, page mock-up, and process workflow for new KM initiatives.
- Assist on presenting KM proposals to the stakeholders to fully understand the requirements and to integrate feedback.

Knowledge Sharing and Best Practices Training
- Support or create new events and update schedules for promotion on internal channels (Teams, Viva Engage, Ecosystem).
- Support the updates of new content to curriculums, working in conjunction with the KM team.
- Support, prepare and consolidate post event data, attendance records and other key metrics.
- Support development and facilitation of training and/or knowledge sharing activities such as presentations, lunch and learns, best practice sessions with marketing and technical staff.

Resume Library / People Profiles - System Support
- Support bulk uploads and updates to Resume Library, as needed.
- Develop and maintain reports in response to requests for staff breakdowns by various parameters, including location, business line, region, etc.
- In conjunction with the marketing team, support information requests, searches, reports, and compile results into tables or formatted documents.
- Support individual staff with data updates to their profiles on request, including working to get content into the system, ensure that the order of projects is correct, and that information is consistent.
- When needed, normalize the content in project profiles for the projects that appear on resumes, to ensure consistency with all the employees connected to the projects.

Project Profiles - System Support
- Support updates to project profiles content and data, including description summaries and metadata essential to searching and reporting.
- Research large projects to find on-line content and add it to the description.
- Conduct searches and produce and export summary reports, on request. For searches, export content and format.
- Update and maintain opportunity record and proposal libraries post submission.
- In conjunction with the marketing team information requests, searches, and formatting/exports company templates in line with corporate guidelines.

Client Relationship Management (CRM) - Systems Team Support
- Support systems team with creation and modifications to dashboards, as needed.
- S

  • Climate Change Knowledge Specialist

    3 weeks ago

    Ottawa, Ontario, Canada International Executive Service Corps Full time

    Job Title: Climate Change Knowledge Specialist The International Development Research Centre (IDRC) is seeking a skilled and experienced Climate Change Knowledge Specialist to join our CLARE team in the Climate-Resilient Food Systems Program Division. As a Climate Change Knowledge Specialist, you will play a crucial role in enabling the uptake and use of...

  • Sr. Information

    3 months ago

    Ottawa, Ontario, H2B, Montréal, Canada S.i. Systems Full time

    Our valued private sector client requires a Sr. Information & Knowledge Management Specialist to support the discovery, creation, and dissemination of knowledge in the organization. Responsibilities: Provide experience and expertise in Information Management and Decision Support in a R&D environment in the following S&T topics: Knowledge Representation -...

  • Knowledge Management and Learning Officer

    4 weeks ago

    Ottawa, Canada Federation of Canadian Municipalities Full time

    The Federation of Canadian Municipalities (FCM) is the national voice of municipal governments, representing the interests of cities and communities with the federal government. **Position** **Knowledge Management and Learning Officer - Adaptation** **Department** **FCM Programs - GMF- Local Leadership for Climate...

  • Director, Innovation and Knowledge Programs

    6 months ago

    Ottawa, Canada Gowling WLG Full time

    **-** **ABOUT GOWLING WLG** At Gowling WLG, our dedication to excellence and quality service begins with our people. As a global law firm with offices across Canada, the U.K., Europe, the Middle East and Asia, we pride ourselves on sourcing and retaining top talent who bring energy, passion and commitment to the delivery of outstanding client...

  • Renewable Energy Maintenance Specialist

    7 days ago

    Ottawa, Ontario, Canada Waste Management Full time

    **Overview of Waste Management Job Opportunity:**We are seeking an experienced and skilled Renewable Energy Maintenance Specialist to join our team at Waste Management. As a key member of our landfill gas to energy production team, you will be responsible for maintaining the efficient operation of our facility, ensuring safe work practices, environmental...

  • Regional Administrative Specialist

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 196414 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Regional Administrative Specialist to join our team. As a Regional Administrative...

  • Regional Administrative Specialist

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 195498 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are committed to investing in our employees and helping you continue your career at Scotiabank. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and...

  • Chief Knowledge Officer

    4 weeks ago

    Ottawa, Canada ExecThread Full time

    p>The Company is seeking a Chief Knowledge Officer to oversee the strategic management of its knowledge and information resources. The successful candidate will be responsible for the development and implementation of policies, strategies, and procedures related to knowledge and information management, including library and archival acquisitions, collection...

  • Chief Knowledge Officer

    4 weeks ago

    Ottawa, Canada ExecThread Full time

    The Company is seeking a Chief Knowledge Officer to oversee the strategic management of its knowledge and information resources. The successful candidate will be responsible for the development and implementation of policies, strategies, and procedures related to knowledge and information management, including library and archival acquisitions, collection...

  • Client Reporting Specialist

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 198053 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Reporting Specialist to join our team. **Is this role right for you? In this role...

  • Regional Administrative Specialist

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 200174 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Regional Administrative Specialist to join our team. As a Regional Administrative...

  • Regional Administrative Specialist

    6 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 197665 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Management Limited, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Bilingual Regional Administrative Specialist to join our team. As a Regional Administrative...

  • Administrative Specialist

    7 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 200734 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Regional Administrative Specialist to join our team. As a Regional Administrative...

  • Client Reporting Specialist

    7 months ago

    Ottawa, Canada MD Financial Management Full time

    Requisition ID: 181700 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. MD Financial Management, a division of Scotia Wealth Management, has an exciting opportunity for a talented, enthusiastic, and client-focused Client Reporting Specialist to join our team. **Is this role right for you? In this role...

  • Knowledge Sharing Officer

    1 month ago

    Ottawa, Canada International Development Research Centre Full time

    **_If you are looking for a career opportunity, want to give meaning to your professional achievements and contribute to making the world a better place by playing a part in international development, and are passionate about _**_enabling the uptake and use of research results and strategic positioning_**_, the International Development Research Centre...

  • Data & Knowledge Officer

    1 month ago

    Ottawa, Canada International Executive Service Corps Full time

    If you are looking for a career opportunity, want to give meaning to your professional achievements and contribute to making the world a better place by playing a part in international development, and are passionate about enabling the uptake and use of research results and strategic positioning, the International Development Research Centre (IDRC) is the...

  • Data & Knowledge Officer

    4 weeks ago

    Ottawa, Canada International Development Research Centre Full time

    If you are looking for a career opportunity, want to give meaning to your professional achievements and contribute to making the world a better place by playing a part in international development, and are passionate about enabling the uptake and use of research results and strategic positioning, the International Development Research Centre (IDRC) is the...

  • Knowledge Sharing Officer

    2 weeks ago

    Ottawa, Canada International Development Research Centre Full time $87,800 - $108,692

    If you are looking for a career opportunity, want to give meaning to your professional achievements and contribute to making the world a better place by playing a part in international development, and are passionate about enabling the uptake and use of research results and strategic positioning, the International Development Research Centre (IDRC) is the...

  • Snow Removal Specialist Wanted

    3 weeks ago

    Ottawa, Ontario, Canada Proper Property Management Full time

    Proper Property Management, a property management company based in downtown Ottawa, is seeking a part-time snow removal specialist to join our team. This role is ideal for individuals who enjoy working outdoors and are comfortable with physical labor.We are looking for someone who can commit to working on weekends only when there is a significant snowfall....

  • Senior Mechanical Analysis and Design Specialist

    1 week ago

    Ottawa, Ontario, Canada Chad Management Group Full time

    Job OverviewWe are seeking a skilled Senior Mechanical Analysis and Design Specialist to join our team at Chad Management Group.