QA Specialist

2 weeks ago

Mississauga, Canada Telecon Inc Full time

**We are currently looking to hire QA Specialists to provide coverage in each of the following geographic territories**:_
- _**Peel Region**_
- _**Durham Region**_

The Quality Assurance Specialistis responsible to provide quality audits and environment health and safety audits for the Eastern Ontario region. This includes health and safety, field, and documentation audits in accordance to Promark-Telecon standards. The QA Specialist is also responsible for supporting field and Supervisor staff in their region.

**YOU WILL HAVE THE OPPORTUNITY TO**:

- Perform audits of locates per Promark protocols for quality, individual performance, near-miss and damage monitoring and response
- Perform health and safety inspections
- Perform damage investigations to determine root cause and corrective action
- Generate audit, inspection and investigation reports
- Monitoring to ensure that corrective actions and work method adjustments are carried out by Locators
- Deliver seasonal and ad hoc training to operations staff
- Provide locate technical assistance to Locators - on-site and remotely
- Investigation and response to Bell Canada locate (billing) rejects via Bell Canada CMS
- Vacation coverage for the Supervisor
- On-call coverage (24/7) for emergency locates - including performance of locates - as required
- Acts as a change agent by inspiring and driving core company values such as; health and safety, experts in our line of business, and promoting team work.
- Maintains effective communication with our partners, including customers, suppliers, and subcontractors.

**THIS ROLE IS FOR YOU IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES**:

- Minimum 5 years’ experience in the field of Damage Prevention.
- Must have a full "G" license, as well as a good driver's abstract and available to travel across Ontario.
- Confined Space Entry training an asset.
- Strong client relationship management skills.
- Excellent leadership and communication skills, both verbal and written.
- Ability to work in a fast paced environment and to manage multiple priorities and initiatives.
- Strong data analysis and the ability to translate data into conclusions.
- Excellent capacity to resolve operational issues.
- Strong planning and organizational skills.
- **IS THIS YOU? WE LOOK FORWARD TO RECEIVING YOUR APPLICATION**_
- *****_

**AT TELECON, WHEN WE TALK ABOUT BENEFITS, WE GOT YOU COVERED.**

**What we have to offer**:

- Industry-leading healthcare - possibility of Dental plan with employee participation
- RRSP program with matching company contribution
- Employee assistance program - if you are feeling stressed, having sleep problems, or worrying about your budget you can have help anytime, anywhere and it is all confidential
- Employee perks such as discounts from suppliers on various products and services such as insurance, wireless bundles, movie tickets, travel, software, books, and much more

**Here are the extras that make the difference**:

- A dynamic work environment where you can develop your potential - Training provided for technical positions
- Health & Safety first: this is our number one priority
- Telecon values different views and new ideas. Telecon is committed to providing a fair, inclusive, equitable, accessible, and respectful workplace to all independent of age, gender, race, beliefs, or background.

**WELCOME TO TELECON**

From a regional telecom network builder in 1967 in Quebec (Canada), Telecon has grown into a world-class industry-leading telecom network design, infrastructure and connectivity services provider. We deliver diversified and scalable best-in-class, cost-effective and time-saving services and turnkey solutions to North American telecom operators and businesses. Our highly skilled team is firmly committed to supporting our customers in propelling tomorrow’s connectivity in our communities, businesses and homes.
- YouTube: Groupe Telecon Group

**Job Types**: Full-time, Permanent

**Salary**: $38.50-$41.00 per hour

**Benefits**:

- Company car
- Dental care
- Extended health care
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Experience**:

- Utility Locating (Damage Prevention Technician) Industry: 5 years (required)
- MS Office and Outlook: 1 year (preferred)

Licence/Certification:

- G license and a good driver's abstract (required)

Work Location: On the road

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