Client Care Coordinator
6 months ago
_**HearCANADA is on a mission to provide Wonderful Sound for All - and we’re sharing our passion for making an impact in YOUR community**_
We are on the hunt for a multi-faceted Client Care Coordinator who will support the development of a new clinic in **Regina, SK**. This **full-time, permanent** opportunity would be a great career move for someone with strong administration/customer service skills coupled with a keen interest in marketing and business development.
**What it’s all about**:
In the first 30 days, you’ll take part in a robust training program that will get you acquainted with HearCANADA’s policies, procedures, and how our centres operate. This training will be blended, offering both in-person and virtual learning.
In the next 60 days, the focus will be on developing brand awareness and building community relationships in the local region with support from a dedicated marketing team.
In an ongoing capacity once the clinic is open, you will support the day-to-day operations of the centre by delivering Best-in-Class customer service with the ability to match the client’s individual needs with our products and/or services.
**What’s in it for you**:
- Attractive compensation package including a generous hourly rate along with significant bonus/profit-sharing opportunities
- Employer-funded benefits that start on your first day
- RRSP program with employer-matching
- Additional health & wellness benefits
- Education assistance program and ongoing mentorship/professional development opportunities
- A culture that promotes inclusivity and a shared passion in making a positive impact in our community
**What we are looking for**:
- Completion of a Secondary School Diploma or equivalent, with relevant post-secondary education as a strong asset
- 2+ years of experience in a customer-facing role, ideally in a high-volume retail, sales, or administrative capacity
- Knowledge of the Regina area is strongly preferred as some community events/networking will be required
- An energetic, self-driven person who is excited about business development and community partnerships/marketing
- Access to a vehicle and a valid driver's license is required as some localized travel will be required
- Experience in event planning, lead generation, business development a strong asset
- Excellent communication skills with an ability to establish and build relationships with colleagues, coworkers, and community partners
- Proficiency with scheduling software and MS Office
Pay: $21.00-$24.00 per hour
Expected hours: 37.5 per week
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
Application question(s):
- Do you have access to a vehicle and a valid driver's license?
**Location**:
- Regina, SK S4V 3B7 (preferred)
Work Location: In person
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