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Sales and Customer Service

1 month ago


Milton, Canada Karen's Flower Shop Full time

For over 57 years, the dedicated team at Karen's Flower Shop has been committed to fostering excellence in everything we do. Today, our family-owned company is looking to grow our floral sales and customer service team.

**SKILLS/QUALIFICATIONS**
- Guest service mentality; is sociable and friendly and has a genuine desire to serve the customer
- Manage a high volume of calls
- Good verbal communication and listening skills
- Self-starter who is energetic and flexible
- Maintains a calm, tactful demeanor when dealing with difficult situations
- Prioritizes responsibilities to achieve results
- Gardening or “love of flowers” preferred
- Driven by creativity and art'

**Responsibilities**:

- Provide outstanding customer service in person and over the phone. Ability to answer questions, take floral orders and resolve concerns.
- Scheduling and organizing deliveries with drivers
- Participate in unloading, unpacking and processing flower and plant shipments
- Keeping the shop clean and organized

**Job Types**: Full-time, Part-time

Supplemental pay types:

- Overtime pay

**Experience**:

- Customer service: 1 year (required)
- Sales: 1 year (required)

Shift availability:

- Day Shift (required)

Work Location: In person