Assistant Store Manager

5 months ago

Niagara, Canada MB Country Living Full time

**Company Overview**:
At MB Country Living, we take pride in serving communities across Southern Ontario for almost 60 years. As a thriving, family-owned retail organization, we offer a variety of quality products for agriculture, pets, hobby farms, and outdoor living to suit any budget. Our commitment to exceptional service and building strong relationships with our customers sets us apart in the industry. We are a growth-oriented company that values both personal and professional development.

**Position Summary**

We are seeking an **Assistant Store Manager** for **one** of our **Niagara** locations. The Assistant Store Manager plays a pivotal role in managing daily operations to support the Store Manager. This position is dedicated to ensuring exceptional customer experiences, efficient inventory management, and fostering a positive work environment. The Assistant Store Manager is passionate about delivering quality and is driven by a commitment to excellence.

**Customer Experience**:

- Create a culture of continuous improvement to ensure excellent customer experiences.
- Resolve customer inquiries, ensuring their satisfaction and maintaining a welcoming shopping environment.

**Inventory Management**:

- Oversee replenishment, cycle counts, and shipping/receiving operations.
- Maintain accurate and efficient stock management to optimize product availability.

**People Development**:

- Provide on-the-spot coaching, training, and feedback to enhance team skills.
- Support a positive work environment that embodies our company values.

**Store Targets and KPIs**:

- Collaborate with the Store Manager to achieve store targets and key performance indicators (KPIs).
- Monitor store performance, implementing strategies for improvement.

**Visual Merchandising**:

- Ensure visual merchandising standards are met to create an attractive and engaging store layout.
- Enhance store performance and community connection with the support of the Home Office.

**Safety and Maintenance**:

- Promote a safe and secure environment by overseeing the proper care and maintenance of company property.
- Ensure equipment functionality and adherence to safety protocols.

**Benefits and Advancement Opportunities**:
At MB Country Living, we are committed to continuous growth; every role offers an opportunity to contribute to this vision. We are proud to provide competitive compensation and benefits packages, as well as ongoing opportunities for both personal and professional development. As an Assistant Store Manager, you have the potential to grow into a Store Manager role, leading the store’s daily operations. In the future, your dedication and performance could pave the way for advancement to a Store Director, where you can shape the store’s future strategies.

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

Application question(s):

- What is the highest volume workplace you've had responsibility within?

Work Location: In person

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