Regional Manager

2 months ago

Abbotsford, Canada Planet Fitness Full time

**Responsibilities and Duties**
- Proven track record of achieving business results.
- Analyze and manage financial results to ensure maximum profits while balancing member and team satisfaction.
- Monitor progress towards region goals and assign employees to meet those objectives.
- Ensure, on a daily basis, clubs are open and staffed appropriately, clubs are clean, inventory levels are appropriate, and equipment is working properly.
- Demonstrated strong leadership, communication, and motivational skills.
- Team player with strong commitment to customer service and the Planet Fitness culture. Provide highest quality of customer service, at all times, including monitoring member interactions to ensure training needs are met.
- Audit employee training progress and report findings to T & D Specialist.
- Strong negotiation, influential, and organizational skills.
- Creative thinker with strategic vision and strong initiative.
- Ability to manage multiple projects and priorities at one time.
- Ability to effectively partner and collaborate across functional areas.
- Proven success in managing a budget and meeting business goals.
- Excellent operational and visual merchandising skills.
- Ability to travel to all clubs located in respective region. May require overnight stays. Approximately 80% travel to clubs and 20% in office.
- Adaptable to changing work environment.
- Maintain in-depth understanding of all federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with the law.
- Identify and execute hiring, terminations, promotions and other employee status changes.
- Conduct GM Performance Reviews on a quarterly and annual basis.
- Conduct quarterly IDP reviews with the T & D Specialist to further personal development.
- Reside in the market you are managing.
- Support and enhance working relationships with partners, landlords, and the community.
- Participate in marketing events.
- Managing a payroll budget each quarter for an entire region.
- ** Physical Requirements**: Ability to talk and hear, sit, stand, and use their hands and fingers to handle or feel. Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 50 pounds and occasionally lift and move objects up to 75 pounds.

**Education & Computer Skills**
- Bachelor's Degree (B.S) in marketing, sales, management or a similar discipline from a four-year university or equivalent experience is preferred.
- A proven track record of strong performance in driving performance and key field operations metrics, coupled with successful and consistent organizational development history.
- Demonstrated experience in successful rollout and implementation of area-wide retail location presentations, sales, operating discipline, and communications initiatives.
- Outstanding leadership skills. Inspiring interpersonal effectiveness to lead a team, train talent and effect change. Track record of building talent. Able to balance the need of delivering a creative experience, and a profitable result.
- Ability to manage the overall operations of multiple retail locations independently.
- Knowledge of retail or restaurant industry operations
- Experience analyzing financial reports in a complex, fast-paced multi-unit environment

**Experience**
- At least 5 years of experience serving in a general manager role in a multi unit retail environment with progressively responsible retail experience.
- Proven experience managing and developing productive management teams through exceptional leadership and effective coaching skills.
- Must possess excellent business acumen, forecasting and management skills
- Possess a "clean" driving license
- Demonstrated experience in managing a budget for multi-unit retail locations
- Must have demonstrated success providing 5-star customer service
- Proficient in implementing and enforcing policies & procedures

**Perks & Benefits**
- Competitive Salary
- Company contribution towards health benefits
- Paid Time Off benefits
- Free Black Card membership and fun exercise incentives
- Planet Fitness is an Equal Opportunity Employer_

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