Programs Coordinator

1 day ago

Vancouver, Canada Eminence Organic Skin Care Full time

**Internally titled: Sales Programs Coordinator**

**Role Summary**

As the Programs Coordinator, you will be an integral part of the Sales and Loyalty Program Team, specifically in their contributions to the coordination and execution of annual program deliverables. You will help manage these programs cross-functionally by coordinating timelines and critical paths, ensuring administrative accuracy, and communicating key dates and milestones to stakeholders. As the Programs Coordinator, you will be utilizing your time management, communication, and critical thinking skills to support a large Sales Team while working with an exciting and evolving part of the business. You will report directly to the Sales & Loyalty Program Manager.

**Responsibilities**
- Maintain and update Sales Program information in Customer Relationship Management (CRM) software and associated reporting tools
- Assist with the preparation and follow-up for Eminence's Annual Business Conference
- Coordinate the management of responses received in the ELP inbox
- Assist with the monitoring and supporting of orders with ELP-related items
- Support the annual rollout and management of core Sales Programs
- Support the preparation of Excel training calendars at the start of each month
- Complete the administration related to Outside Sales Representative (OSR) commissions and respond to OSRs' inquiries
- Assist in the effective rollout and change management of new tools and processes for the OSR team, including coordinating or leading training on the changes
- Participate and contribute process improvement ideas related to Sales Programs, Product Promotions, Forecasting, and Sales Contests in departmental meetings and one-on-one weekly meetings with leaders

**Qualifications**
- 2+ years of experience in an administrative role, ideally on a Project Management, Operations or Sales Team
- College diploma or degree or an equivalent combination of training and experience
- Project management experience is an asset
- Project Management software experience is an asset (for example Asana, Trello, Excel)
- Demonstrate responsibility and ownership - ability to see things through and manage tasks and projects to completion
- Ability to operate in a fast-paced, changing environment with shifting priorities
- Excellent communication, time management, and organizational skills
- Proactive and extremely detail-oriented
- Strong customer service focus
- Computer skills (especially MS Word, Outlook, PowerPoint, intermediate to advanced Excel)

**Total Rewards**
- Competitive salary, quarterly and annual bonuses based on individual and company goals
- 100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts
- Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

**The Application**

Please submit a resume with a cover letter.

**Our Company**

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas and beauty professionals. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, Eminence Organics continues to meet the highest standards of social and environmental performance, accountability and transparency for employees, customers and the community.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

EminenceCareers

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