Manager Clinical Services, Ft

4 days ago

Niagara, Canada Niagara Health System Full time

At Niagara Health, we are committed to delivering on our promise of a great patient experience, satisfied staff and physicians, and financial stability. Your strong leadership skills will enable you to make a difference by engaging with patients, rounding with staff and achieving results.

In alignment with Our Purpose: Extraordinary Caring. Every Person. Every Time; we are looking for a dynamic leader who excels in engaging people, promoting quality, building successful teams, planning and decision making. Reporting to the Site Director, the successful individual will be accountable for the delivery of a positive patient experience, patient flow, people management, risk management and safety, and the provision of high quality care.

Reporting to the Site Director for Surgical Services, the successful individual will be responsible for operational management of a large in-patient surgical population. In this role, you will be accountable for the patient experience, day to day operations, patient flow, people management, fiscal stewardship, risk management and safety, and the provision of high quality care.

**QUALIFICATIONS**:

- Current registration with the College of Nurses of Ontario, or other Professional College
- Bachelor's degree in Nursing or other healthcare professional degree; Master's degree preferred
- Project Management, Leadership, Healthcare Finance, LEAN or other related certification(s) will be an asset
- Two to five years of managerial/leadership experience, or an equivalent combination of educational training and experience
- Working knowledge of the Public Hospitals Act, regulated legislation, labour agreements, hospital policies/ procedures
- Dynamic interpersonal and leadership skills including but not limited to; critical thinking, communication, responsiveness, conflict resolution, change management, people management, visionary thinking, customer service, and problem solving
- Demonstrated results in aligning program goals with corporate strategy, and the NH Corporate Mission & Values
- Ability to build and lead a cohesive team, through engagement, transparency, respect and responsiveness
- Demonstrated commitment to an exceptional patient experience including access, flow, quality and patient satisfaction
- Demonstrated ability to manage budgets, interpret data and utilize information in order to make effective financial decisions
- Experience in the analysis and utilization of data to drive continuous quality improvement
- Experience in the management of risk and safety for patients and staff
- Proven experience in building external and community partnerships
- Demonstrated commitment to continuing education in the health or business sectors
- Consistent and regular attendance required
- Proficiency in both official languages (English & French) will be considered an asset
- We are especially interested in connecting if you..._
- Value diversity, equity and inclusion;_
- Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;_
- Identify as a member of one or more of the following equity-deserving groups: Indigenous persons, racialized, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas._
- Have background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer-service._
- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
- At Niagara Health, we are committed to advancing diversity, equity and inclusion. As a part of this work, we collect information on Ontario Human Rights Code grounds and non-Code grounds in order to: hire and retain diverse talent, prevent and/or address systemic barriers to access and opportunity, improve service delivery and programs and advance diversity and inclusion overall. All identification questions are optional and include a "prefer not to answer" option._

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