Customer Service

2 months ago


Peterborough, Canada West Canadian Digital Imaging Full time

WCD (formerly West Canadian Digital Imaging) is a leading on-demand digital print and information solutions provider headquartered in Calgary, Alberta. We help our customers transform their business, empower their people, and share their story. As a proud 70-year-old Canadian company, we breed a positive culture for entrepreneurs, doers, collaborators, and team players. We service customers across Canada with a deep commitment to customer service, innovation, quality, and high performance.

Role Overview
Key Results
Mailroom / Shipping / Porter Services
- provide labour for mailroom services 8:00 AM to 5:00 PM weekdays excluding Statutory Holidays.
- receive, sort and manage incoming or outgoing Canada Post mail, courier, certified and/or registered mail and dispatch on the first available mail run from the centralized mailroom;
- manage outgoing Canada Post mail daily
- receive and deliver all incoming mail or courier shipments
- Greet employees and guests professionally and courteously,
- Answer all calls professionally and courteously
- Exceptional customer service at all times
- Additional tasks as assigned

Skills and Experience
- Proven ability to drive a motor vehicle in a responsible manner.
- A solid understanding of computers and office equipment is a requirement.
- Strong ability to remain organized and manage multiple projects and duties
- Ability to be detail-oriented is a requirement.
- Strong fluency in English written and verbal skills is a requirement.
- Exceptional customer service ethic is displayed in the passion for the work.

Join WCD to grow you career, expand your knowledge, and become part of a fun team committed to customer success.


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