Assistant, People

6 months ago

Surrey, Canada Fraser Health Full time

Salary range: The salary range for this position is CAD $24.04 - $31.56 / hour Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of nearly 45,000 medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

All new hires to Fraser Health must have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

**LinkedIn** (fraserhealthcareers) for first-hand employee insights.

Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
**Responsibilities**:

- Provides confidential administrative support to the Director, Leaders and assigned Client Partners.
- Coordinates the workflow for the assigned area; develops and implements new work methods and procedures; identifies problems; recommends alternative solutions and implements approved changes. Contributes to the development of new standard operating procedures, revises old standard operating procedures.
- Develops processes and systems for data entry to Administrative and other databases.
- Supports the implementation of specific programs, working with the team to develop supporting materials, marketing, registration and criteria. Partners with outside consultants and/or vendors to ensure quality of service delivery. Supports other groups in planning, managing and coordinating events such as conferences and workshops.
- Markets events/programs including communication with FH staff via internal communication channels and tools. Markets courses externally for non-FH staff as appropriate.
- Supports Fraser Health's recognition programs through a range of administrative support functions such as: typing and merging letters, responding to inquiries, maintains appropriate records, preparing and updating various records and reports.
- Maintains contact with internal departments and external vendors regarding recognition gifts; conducts inventory review, maintains gift inventory records, assists in preparing annual and monthly gift order process and provides required information to resource contact for shipments.
- Maintain recognition reports and prepares courier bags for the shipment of recognition gifts/supports to site managers.
- Assists with researching information pertaining to recognition and long service dates and by following specific guidelines, updates employees' long service information on database and Meditech; liaises with employees and Managers as required to confirm information.
- Assists the Client Partners by conducting pre and post course evaluations as required. Inputs, tracks and reports out on statistics and monitors evaluation and follow-up of statistical data. Creates solutions, processes and systems that enhance service delivery based on information collected.
- Maintains and monitors budget and reviews with Director and Leaders. Creates and maintains spreadsheets and enters data for departmental expenses and prepares invoices for payment. Reviews online financial reporting functions and advises on variances. Participates with leaders in assessing current and future budget needs. Ensures necessary supplies/services are purchased for all departmental and program needs.
- Receives and provides admin support to confidential client requests for conflict resolution, team development and coaching services. Maintains the intake of service requests from specific departments containing confidential information of team dynamics and distributes as necessary within the assigned Organization Development, People & Culture department. Contributes to future programming based on client requests and feedback. Partners with Client Partners to ensure that client service requests are adequately addressed.
- Supports and manages the logistics for large-scale corporate events and services for excluded staff, such as Director’s Forum, Quarterly Business Meetings and Management Conference.

Qualifications:
Grade 12, graduation from a recognized secretarial program plus three years secretarial experience, preferably in a health care environment, or an equivalent combination of education, training and experience.

**COMPETENCIES**:
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

**Professional/Technical Capabilities**
- Ability to type a minimum of

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